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Nikon D800 Sensor Cleaning
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Oct 10, 2014 07:53:05   #
joehel2 Loc: Cherry Hill, NJ
 
jerryc41 wrote:
Were there any details about the "check the camera" part?


No, but the service agreement indicates that if they find something additional that needs repair, they will send an estimate before proceeding. I just recently had updated the firmware but the service invoice states they updated the firmware, no charge for doing it. I haven't checked if they reset the menus to the default settings which I've read they do sometimes.

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Oct 10, 2014 07:58:15   #
joehel2 Loc: Cherry Hill, NJ
 
MtnMan wrote:
That is a very good price. Thanks for sharing that information. Our local photo shop want's $100 or more.

Evidently you didn't insure the shipment. That can dramatically increase the price.


For me to insure the shipment would have added $30 to the cost. Nikon didn't offer insuring the return as an option and I was somewhat surprised that it was delivered without the requirement for a signature.

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Oct 10, 2014 08:53:44   #
jerryc41 Loc: Catskill Mts of NY
 
howlynn wrote:
I sent a D7000 to Nikon for sensor cleaning and a full camera checkout - total $160, 10 days turnaround time. I do my own sensor cleaning if necessary, usually my Gitto bulb blower does the job on dust.

That's a bit higher than I heard in the past, but still reasonable for checking over the whole camera. Did they give details about what they did?

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Oct 10, 2014 08:59:11   #
rmalarz Loc: Tempe, Arizona
 
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)


Joe, I've had my D700 serviced a couple of times by Nikon, the west coast location. Absolutely great experience both times. The first was at the suggestion of Nikon, in that it was still under warranty. The service of just cleaning and making sure everything was up to factory specs added another 6 months to my warranty expiration.
--Bob

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Oct 10, 2014 10:56:31   #
Mark7829 Loc: Calfornia
 
One of the benefits of sending to Nikon is that they will not only clean but inspect and calibrate. Nikon returns all items and insures they are within "factory specifications". I sent my D800E in for an issue with a sensor mark/issue. They returned the item and did not address the sensor issue. I sent it back and they replaced the sensor at no charge because they guarantee that what they return is to factory specifications. It was not and they fixed at their cost. I was not so happy that they did not address the issue but happy they fixed at their cost.

Another time I had a camera freeze, crash. I sent it to Nikon and it was repaired but failed again. I sent it back. I got a note that the camera was not repaired properly and they replaced it with a new one.

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Oct 10, 2014 11:42:24   #
howlynn Loc: pueblo west, co
 
jerryc41 wrote:
That's a bit higher than I heard in the past, but still reasonable for checking over the whole camera. Did they give details about what they did?


Cleaned sensor and camera, Nikon indicated 'no problems found' after checking out all functions of the camera.

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Oct 10, 2014 11:48:39   #
Mark7829 Loc: Calfornia
 
howlynn wrote:
Cleaned sensor and camera, Nikon indicated 'no problems found' after checking out all functions of the camera.


That includes all functions including calibration - it is a long list.

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Oct 10, 2014 13:22:13   #
OutBack Loc: North Central Florida
 
I need do it yourself cleaning cliff

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Oct 10, 2014 13:25:42   #
OutBack Loc: North Central Florida
 
Okay not cliff any body that knows how to clean a sensor?

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Oct 10, 2014 15:48:31   #
marty wild Loc: England
 
You lucky lot in the U.S.A to have a DLSR sensor clean only (update is extra) in the U.K is £45.00 + postage for cropped sensor and £55.00 + postage for full sensor.
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)

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Oct 10, 2014 19:04:58   #
Edmund Dworakowski
 
I paid the same and just got the sensor cleaned by a local camera shop, and it took just as long... you got a good deal

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Oct 10, 2014 19:13:20   #
joehel2 Loc: Cherry Hill, NJ
 
Edmund Dworakowski wrote:
I paid the same and just got the sensor cleaned by a local camera shop, and it took just as long... you got a good deal


Yes, I was happy with the price and the service.

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Oct 21, 2014 18:58:02   #
BigGWells Loc: Olympia, WA
 
howlynn wrote:
I sent a D7000 to Nikon for sensor cleaning and a full camera checkout - total $160, 10 days turnaround time. I do my own sensor cleaning if necessary, usually my Gitto bulb blower does the job on dust.



Blowing the "sensor" out with your Gitto does not mean you have cleaned your sensor. Yes it helps to keep the dust out, but that is all

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Oct 21, 2014 18:58:26   #
BigGWells Loc: Olympia, WA
 
Check out Copperhillimages.com

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Oct 26, 2014 21:05:11   #
OutBack Loc: North Central Florida
 
I did the mirror lock up thing and removed the very small white gnat with a cotton swab. It was almost microscopic; it took 200 x magnification to see that it was indeed an insect.

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