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Nikon D800 Sensor Cleaning
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Oct 9, 2014 19:43:52   #
joehel2 Loc: Cherry Hill, NJ
 
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.

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Oct 9, 2014 20:34:26   #
DavidPine Loc: Fredericksburg, TX
 
That was my experience also.

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Oct 9, 2014 20:50:55   #
joehel2 Loc: Cherry Hill, NJ
 
DavidPine wrote:
That was my experience also.


The turn around time really impressed me.

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Oct 9, 2014 21:26:39   #
ReFlections Loc: From LA to AL
 
thx for the info. I have a d800 too and I am glad to see Nikon getting this done so quickly.

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Oct 9, 2014 21:31:33   #
CaptainC Loc: Colorado, south of Denver
 
That is good. Reasonable price a quick turn. But it really pays to learn to do it yourself. Very easy and turn time is about 10-12 minutes.

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Oct 9, 2014 21:44:12   #
joer Loc: Colorado/Illinois
 
CaptainC wrote:
That is good. Reasonable price a quick turn. But it really pays to learn to do it yourself. Very easy and turn time is about 10-12 minutes.


I couldn't agree more.

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Oct 9, 2014 22:31:48   #
joehel2 Loc: Cherry Hill, NJ
 
CaptainC wrote:
That is good. Reasonable price a quick turn. But it really pays to learn to do it yourself. Very easy and turn time is about 10-12 minutes.


Next time I will attempt it.

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Oct 9, 2014 22:53:16   #
Nikon_DonB Loc: Chicago
 
Check out a website by copperhillimages.com. They sell sensor cleaning kits and have videos on how to correctly clean the sensor.

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Oct 9, 2014 22:55:46   #
joehel2 Loc: Cherry Hill, NJ
 
Nikon_DonB wrote:
Check out a website by copperhillimages.com. They sell sensor cleaning kits and have videos on how to correctly clean the sensor.


Thanks for the tip, I will bookmark their site for the next cleaning.

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Oct 9, 2014 23:16:12   #
Nikon_DonB Loc: Chicago
 
It's really NOT that hard. If you are Kind of "handy," it should be a piece of cake. If you've ever tightened the screws in your glasses, you should be steady enough to do this.

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Oct 10, 2014 00:57:37   #
MtnMan Loc: ID
 
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)


That is a very good price. Thanks for sharing that information. Our local photo shop want's $100 or more.

Evidently you didn't insure the shipment. That can dramatically increase the price.

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Oct 10, 2014 01:02:18   #
MtnMan Loc: ID
 
Nikon_DonB wrote:
Check out a website by copperhillimages.com. They sell sensor cleaning kits and have videos on how to correctly clean the sensor.


This is a good recommendation and it really is quite simple.

But I continued to have a bit of a problem with the results as there would be little bits of lint left on the sensor.

I got a brush called the Arctic Butterfly. It removes the lint and, in most cases, just using it does the job.

If you get an Arctic Butterfly, and if you live in the U.S., you want to order it from Adorama or B&H. Visible Dust, the firm that makes it, is Canadian. They greatly rip you off on both the price and the shipping if you order directly from them. The same is true for accessories (like cleaning fluid for the brush).

Keep in mind that there is a piece of glass over the actual sensor. It is the glass you are cleaning.

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Oct 10, 2014 07:35:02   #
jerryc41 Loc: Catskill Mts of NY
 
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)

Were there any details about the "check the camera" part?

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Oct 10, 2014 07:45:10   #
howlynn Loc: pueblo west, co
 
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)


I sent a D7000 to Nikon for sensor cleaning and a full camera checkout - total $160, 10 days turnaround time. I do my own sensor cleaning if necessary, usually my Gitto bulb blower does the job on dust.

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Oct 10, 2014 07:50:14   #
banjonut Loc: Southern Michigan
 
joehel2 wrote:
I thought my experience sending my camera to the Nikon Service Center in Millville, NY may be of interest to a member considering sensor cleaning. I searched and read many of the posts here concerning the subject. I studied the various do it yourself alternatives. In the end, I thought for the first cleaning of a camera I bought used, I'm going to send it to Nikon. I prepared the camera and paperwork as outlined on the Nikon USA, Support tab. I put the camera in the mail (UPS) on October 3rd and got the camera back on October 9th. Cost of the cleaning, firmware update and check of the camera, $40 plus $12.50 shipping (UPS). The camera is spotless in and out.
I thought my experience sending my camera to the N... (show quote)


Glad to hear that you had a pleasant experience.

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