burkphoto wrote:
In other words, the customer is "always right," but often under-informed, or they would be correct!
I dealt with this crap in the lab for years. Sometimes, you have to sit on the same side of the table with the client, and agree how to push the problem off the other side (i.e.; solve it). They must understand WHY a square peg won't fit a round hole before they will let you change the shape.
* * * * *
Referring back to the Op's topic and question then, he does not understand why 16x20 is not the same ratio as 20x24. Let's try to help him:
Both 16 and 20, can be divided by 4..... to get 4, and 5......and 4:5 is NOT the same dimensions as
20 x 24, as that gets you 5 and 6..... 4:6 . No one ratio will "translate" to another in some other size! You need to stay in your own aspect ratio.
Whatever one is the default ratio for your camera, or any other ratio you choose, needs to be in the SAME ratio to enlarge or reduce in order to fit a
standard size paper, (unless you want to pay for custom printing), and to avoid minimum crop.
So multiply to enlarge or divide to reduce by the same numbers for BOTH dimensions. What was your original starting point, i.e. camera's ratio
before you enlarged anything?
I notice that this thread is taking 2 different paths, those who print and those who send out, and further subdivided by those who send to custom
labs and those who go to Walmart. I think the Op wanted an answer for the local option. Maybe 3 different threads would cover this subject, and almost
certainly there are answers for everyone else in the search feature or especially in the printing sub-forum.