I have an interesting response from Nikon regarding USA and Grey marked cameras. It looks like Nikon implies that my Nikon USA D850 camera a grey market one after I sell it. Has anyone run into this before?
I have the warranty but the buyer won't be the original owner.
TOM
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Question details:
Warranty transferable? What is Nikon's definition of Grey Market? Will authorized Nikon repair centers fix a D850 purchased outside the US?
Created: 03/24/2019 by Email | Reference #: 02852452
Response from Alexander V.
Warranties are NOT transferable.
The Nikon definition of 'Gray Market' is clearly defined on our web site.
https://www.nikonusa.com/en/nikon-store/gray-market.page Just like the support site says- If the product does not include a Nikon Warranty, the product is probably Gray Market. However, If you are the original owner with a proof of purchase from an authorized Nikon reseller, you are entitled to Nikon repair at set prices. To see the repair costs, go to
https://www.nikonusa.com/en/service-and-support/service-and-repair.page and select 'Schedule a Repair'.
Nikon service centers probably will not repair a gray market D850. If you find a service center that will repair the D850, you will be subject to the service center's prices, schedule and possibly limited parts. If you have a D850 with a valid Nikon warranty, or you are the verifiable original owner of an out of warranty product, you should first contact the Nikon service center in the country where you purchased the product. Feel free to contact Nikon support to find a service center in the country where the D850 was originally purchased.
Nikon highly recommends you purchase all equipment through authorized Nikon resellers. Purchasing used equipment, trades, and equipment from non-authorized resellers is very risky and not recommended.