Several days ago photoshop had an update. At the same time Microsoft also had an update. This led to an issue I have not seen with the photoshop platform. Please know that prior to all of this I was using the program for a job that I had just completed with no problems.

The problem is when I open an image the screen only shows a flashing white screen. Has anyone had this happen to them? and if so where you able to correct it?

BTW, I had also updated my drivers for the Video board for their latest updates. But also know the white flashing screen had manifested itself before that and I was hopping that would solve the problem.

I even went to the extreme of uninstalling Photoshop and re-installing, with no result.

One last thing, Lightroom is working perfectly as well as all my other programs. Photoshop support was not a help, yet!

Any help would be appreciated.

Here is an update to the problem. I have deleted the new version and installed the previous version and it is working normally??? it also indicates an update is available... For now I have to do some work and am tired of messing with this. I have spent two days truing to figure this out...


Bob

I agree UPS or USPS shipping is better for most parts of the woods, B&H should have stuck to that. Your example is why I said no dealer is perfect. Just like you, for me either Adorama or B&H is top-rated for prices and inventory.

My mom and pop favorite, Allen's Camera, still ships with UPS and they will ask me at time of sale if I want my shipment to require a signature on delivery. I prefer to do that for expensive gear. Not having a porch pirate take my expensive gear, LOL.

Cheers and best to you.

Just not my experience with Adorama after decades of shopping with them. I will continue to shop with them.

B&H has pissed me off a few times over the decades, and some UHHers have complained about B&H in this forum, but I will still shop with them.

Everyone and every business has a bad day and/or has an employee having a bad day. When that happens, I just go up the ladder and things get taken care of. Maybe they treat pros better than hobbyists, but they shouldn't.

My fav mom and pop dealer, Allen's Camera, treats hobbyists and pros equally well.

It is your decision not to shop at Adorama. They will continue to do just fine serving thousands of other satisfied shoppers.

Cheers and best to you.

I shopped B&H in store and online when I lived on Long Island. Online orders took 2-3 days.
I moved to Delaware and orders were delivered next day via UPS.
They switched from UPS to FedEX and orders took from now to whenever. The problem is FedEx.
Now I use Amazon and some orders are received same day, others next day, sometimes an extra day.

The best service I ever got was from a store in London, England. I called them from work on a Monday morning. The light meter was on my front porch the next day. I thought they dropped shipped it, but the tracking showed it went from Heathrow, to North Carolina, to my house on LI in less than 48 hours.