Problem with Canon 7D mark II: I am unable to stop camera from taking a JPEG shot along with a camera RAW shot. The back screen menu is set to Camera RAW only and so far have been...

choward_ab Loc: Alberta, Canada

I am unable to stop camera from taking a JPEG shot along with a camera RAW shot. The back screen menu is set to Camera RAW only and so far have been unable to find any other location in the menu's where I can turn off the JPEG. Anyone else have this problem? If so what did you do to correct it. Getting tired of going through and deleting all of the JPEG's before I edit.

lowkick Loc: Connecticut

https://cpn.canon-europe.com/content/education/infobank/image_compression/how_to_set_raw_jpeg.do

lowkick Loc: Connecticut

When looking at the settings on your camera screen, make sure the orange box is around RAW on the upper line and around the dash on the lower (JPEG) line.

jak86094

choward_ab wrote:

I am unable to stop camera from taking a JPEG shot along with a camera RAW shot. The back screen menu is set to Camera RAW only and so far have been unable to find any other location in the menu's where I can turn off the JPEG. Anyone else have this problem? If so what did you do to correct it. Getting tired of going through and deleting all of the JPEG's before I edit.

I don't have that camera and shoot Nikon, so this is just a "thinking logically" comment. When you shoot in RAW the camera always creates a JPEG image...the screen image that displayed on your camera's monitor on the rear of the camera. I thought this image was part of the RAW file, but it's possible that you have a setting telling the camera to keep the screen image separate from the RAW file...or something like that. Just a thought. jak

amfoto1 Loc: San Jose, Calif. USA

1. Press the "Q" button.

2. Use the joystick to navigate to highlight the box in the lower right corner.

3. Press the "Set" button to access that box.

4. Use the top dial to highlight your RAW setting on the 1st line. (Usually just "RAW", which saves full size files.)

5. Use the rear dial to highlight and select the "dash" on the 2nd line. (This "turns off" JPEG recording.)

6. Press "Set" once again to save your settings.

That should do it.

Alternatively, you can:

1. Press "MENU" button.

2. Using the top and rear dials, navigate to the first first page and the first item on that page: Image Quality.

3. Press the "Set" button to access "Image Quality".

Follow steps 4, 5 and 6 same as above.

TriX Loc: Raleigh, NC

Since you have 2 slots, why not set the 2nd slot for raw as well as a backup in the event card 1 fails? It will certainly affect your max number of shots in a burst before the buffer fills - that is the downside.

mwsilvers Loc: Central New Jersey

choward_ab wrote:

I am unable to stop camera from taking a JPEG shot along with a camera RAW shot. The back screen menu is set to Camera RAW only and so far have been unable to find any other location in the menu's where I can turn off the JPEG. Anyone else have this problem? If so what did you do to correct it. Getting tired of going through and deleting all of the JPEG's before I edit.

Are you certain that you have the camera set for raw only? When you select the quality settings on the rear LCD there are two settings, the top setting for raw and the bottom for jpeg. The raw settings are selected with the main wheel next to the shutter button. The jpeg settings are set with the rear dial. To turn off jpegs completely you must select the - (dash) setting. Additionally if you use two cards you must make sure you have not selected Record Separately in the Record func+card/folder sel. menu option.

mwsilvers Loc: Central New Jersey

amfoto1 wrote:

1. Press the "Q" button. br br 2. Use t... (show quote)

If there are two cards and you set them up to record separately it will automatically change the setting of one of the cards to jpeg even if you previously had the jpegs turned off. We're only guessing at the exact state of his settings.

choward_ab Loc: Alberta, Canada

Thanks for the input, however, so far I have tried everything that has been suggested and still have the problem of a JPEG being recorded along with the RAW exposure, even though the JPEG function is turned off.

mwsilvers Loc: Central New Jersey

choward_ab wrote:

Thanks for the input, however, so far I have tried everything that has been suggested and still have the problem of a JPEG being recorded along with the RAW exposure, even though the JPEG function is turned off.

Do you have two cards? If so, how is writing to the two cards configured?

choward_ab Loc: Alberta, Canada

When one card is full it automatically changes to the other card. It doesn't matter which card is being recorded on every shot produces a RAW file and a JPEG file.

Chris

I heard somewhere that someone was having the same issue with another Canon model. They just set it back to factory settings, pulled the battery and all was well.

brooklyn-camera I Loc: Brooklyn, NY

What does it show on the camera display? RAW or RAW/jpeg? Make sure the program you are using to download the photos isn't set incorrectly. Just an idea....Good luck and let us know the outcome of your problem.

Picture Taker Loc: Michigan Thumb

call Canon (800) 652-2666

TriX Loc: Raleigh, NC

choward_ab wrote:

When one card is full it automatically changes to the other card. It doesn't matter which card is being recorded on every shot produces a RAW file and a JPEG file.

Depends on the menu settings. It can be set to “roll over” to the 2nd card or record both simultaneeously, just as it can be set to record the same or different formats on the two cards. BTW, the are several menu settings that affect the choices, and it’s fairly easy to set one incorrectly, producing unintended results.

The JPEG that produces the histogram and the image you see on the screen (if you “chimp”) is derived from the raw file, but not necessarily recorded to a card.