BobHartung Loc: Bettendorf, IA

One of my complaints with camera service/repair companies is the lack of any detailed work completed list. Also, as with automobiles, all used parts should be returned to the owner.

rgrenaderphoto Loc: Hollywood, CA

There are independant Nikon repair shops in Los Angeles who buy bodies and use them as part sources.

ecurb1105

Nonsense. I have been using Nikon cameras since 1968 and have never had to send a camera into Nikon for repair, they just keep working. I gleefully anticipate my next Nikon, maybe a Z body...

Angmo

I wonder... Ive a D300 and D850. That D300 is way old and works fine. No repairs.

I got over the fear of cleaning sensors years ago and will clean them periodically. Like every 6 months. Some recommend cleaning before every pro shoot. Anyway buy a high quality kits and learn how to clean your sensor. It’s simple.

I’m amazed that such a new camera like the D500 has so many significant repairs done. While I trust Nikon, this still concerns me. Could they have stacked up the repair bill to keep revenue up? The thought is furtherst in my mind but a newish camera? Unless you are fairly brutal to it. Then again, my D300 has been through hell with no issues. Not even a hiccup.

rmalarz Loc: Tempe, Arizona

I've had Nikon repair a couple of my cameras. There were no surprises. Everything was clearly discussed prior to my providing permission to do the work and what I expected to be charged when completed. The camera was returned in like new condition.

One thing I would not do is start posting a lot of gripes without sufficiently discussing the issue with Nikon Repair first.
--Bob

relmet454 Loc: Central Minnesota

I recently had to use a 3rd party company to repair a D750 I bought in Germany. 3 months later I finally got my camera back, Nikon was really not providing parts needed t repair shop, I should have sent it to Nikon in Germany in order to get repaired, really a bad deal, makes me never want to have a non USA model Nikon

Moomoo48 Loc: Boston

Not yet will do tomorrow.

dcampbell52 Loc: Clearwater Fl

But, if you read the service agreement before you send the camera in, it explains that the process it to repair/replace ANY defects in the camera... not just what you found. Nikon does NOT want to guarantee any "partial" repairs. They guarantee the entire camera for x months after the repair.. not just what was fixed.

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

Seriously?! I don't believe it has anything to do with my point of view. Nikon wants to operate as a monopoly when it comes to Nikon products. It has nothing to do with anyone's camera and ice cream shop; again, seriously?! Nikon won't supply parts simply because they want their customers to remain their customers, and no one else's. As for warranty coverage, no manufacturers repair facilities honor someone else's warranty. Why would they? And why would anyone take their camera to an independent facility if it's still covered by the manufacturers warranty? Most people would not do that. I would not do that.
Your explanation has more holes in it than a good imported Swiss cheese. You say it's the consumers fault for Nikon's policies. It's because Nikon is stingy and eventually they will see the error in their policies when more people like me no longer buy their cameras.

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

I've never had to send a camera body to Nikon for warranty repairs because my Nikon bodies are top shelf and I take reasonably good care of them. As for your friends automobile repair shop, sounds like he's got a good business going. Having a high volume car repair shop usually requires a good size lot to store cars waiting for approval and parts. I know this because one of the many things I did for a living over the years was mechanic. The shop I worked at had 3 lift bays and a wash bay. There was a lot large enough to park 15 vehicles and on a good week the lot was full or close to it. There were basically two types of customers. The folks that dropped off their car, said fix it and call when it's done, and the folks that wanted an itemized quote prior to repairs. Guess which customers got expedited service! For the need to know folks, first of all they brought their car to us because they knew they would get fair and honest service. We had no problem bringing a car into the shop, diagnosing the problem and writing an itemized quote then putting the car back on the lot. It wasn't like they were going to go somewhere else. The more cars on the lot, the more potential income.
As for the grocery store, depending on the item, I only check expiration dates on items with very short shelf lives; doesn't just about everyone?! As far as boxed dry goods or canned goods, no, checking the expiration date on each item would be a ridiculous waste of time. What were we talking about?!

Moomoo48 Loc: Boston

Got it thanks

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

Have you ever used Canon repair?

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

They are all the same. Nikon does not build USA models and non USA models. The only difference is the local importer and the warranty they supply. All "authorized" local importers are subsidiary companies on Nikon Corporation.

frankraney Loc: Clovis, Ca.

It does make a difference though. If you buy outside the us, us won't service.

Kind of like when I bought a fifth wheel Illinois brought it to California and it wouldn't service it until I searched long and hard. Also kind of like when you buy a car in a neighboring city the city you live in doesn't want to service it they frown upon that. There thought is buy it local no matter what the cost. It's not right but that's the way it is that's life.