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I need iMac advice
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Oct 6, 2018 18:57:57   #
nytexano
 
Your configuration is more than enough, that's not the problem. An iMac Pro for Photoshop use is like buying a Porche roadster for tooling around suburbia. System slowdowns of that nature naturally occur with over-the-hill systems, but yours being one year old, it's not even close to that stage (4-6 years old). A hardware malfunction would usually cause a lot worse than just slow Photoshop. The problem is likely in one or more of the following:
1) The Mac OS
2) Photoshop preferences
3) A faulty Photoshop install.

The most obvious first step is removing the Photoshop 'Preferences Folder' from your User Library, and placing it on your desktop. Photoshop must be closed for this procedure. Startup Photoshop and see if it's operating at expected speed. If it's improved, redo your preferences, nd toss out the old folder. If no improvement…

Run Disk First Aid from your Utility partition (Starting up your machine holding 'CMD' R). Run Disk First Aid. Then, quitting Utilities, restart the system doing a PRAM reset (starting up the system holding down 'CMD' 'OPTION' PR through 3 startups and then letting the keys go to startup normally. After these operations, if the problem remains, then a reinstall of Photoshop would be a worthwhile step.

Still slow? Reinstall the MacOS. You won't lose your settings.

If none of this eliminates the slowdown, other than doing a format and clean install, you'll have to consider the possibility of a hardware malfunction, but that really isn't likely on a relatively new computer. On my 3 year old MacBook Pro with 16GB of RAM and a 500GB SSD, I regularly toss around 500GB -2TB files like they were paper dolls.

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Oct 6, 2018 19:18:22   #
karno Loc: Chico ,California
 
nytexano wrote:
Your configuration is more than enough, that's not the problem. An iMac Pro for Photoshop use is like buying a Porche roadster for tooling around suburbia. System slowdowns of that nature naturally occur with over-the-hill systems, but yours being one year old, it's not even close to that stage (4-6 years old). A hardware malfunction would usually cause a lot worse than just slow Photoshop. The problem is likely in one or more of the following:
1) The Mac OS
2) Photoshop preferences
3) A faulty Photoshop install.

The most obvious first step is removing the Photoshop 'Preferences Folder' from your User Library, and placing it on your desktop. Photoshop must be closed for this procedure. Startup Photoshop and see if it's operating at expected speed. If it's improved, redo your preferences, nd toss out the old folder. If no improvement…

Run Disk First Aid from your Utility partition (Starting up your machine holding 'CMD' R). Run Disk First Aid. Then, quitting Utilities, restart the system doing a PRAM reset (starting up the system holding down 'CMD' 'OPTION' PR through 3 startups and then letting the keys go to startup normally. After these operations, if the problem remains, then a reinstall of Photoshop would be a worthwhile step.

Still slow? Reinstall the MacOS. You won't lose your settings.

If none of this eliminates the slowdown, other than doing a format and clean install, you'll have to consider the possibility of a hardware malfunction, but that really isn't likely on a relatively new computer. On my 3 year old MacBook Pro with 16GB of RAM and a 500GB SSD, I regularly toss around 500GB -2TB files like they were paper dolls.
Your configuration is more than enough, that's not... (show quote)


Thank you for your input very kind and informative, I have long suspected an improper install from adobe. But even more compelling is of the case that 5k screen is to much for the computer to keep up with?
When I get home I am trying all the things that seem applicable to fixing this mentioned here, and by others. I must correct that I have 64 gb of ram not 128

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Oct 7, 2018 22:06:55   #
nytexano
 
I'm running 40GB of RAM, No stalling.

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Oct 8, 2018 00:54:54   #
karno Loc: Chico ,California
 
nytexano wrote:
I'm running 40GB of RAM, No stalling.


5k monitor ?

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Oct 8, 2018 02:06:24   #
DavidPine Loc: Fredericksburg, TX
 
This is what I would do. I have an iMac with 32gb and I use external drives for my images. I have no problems with speed. I have 100mb files and I'm quite happy.
Grey Ghost wrote:
Make an appointment at the Apple store Genius Bar. There is no charge to have them sit down and review the problem with you in order to hopefully come up with a resolution to the problem.

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Oct 8, 2018 06:52:39   #
karno Loc: Chico ,California
 
DavidPine wrote:
This is what I would do. I have an iMac with 32gb and I use external drives for my images. I have no problems with speed. I have 100mb files and I'm quite happy.


Do you have 5k monitor?

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Oct 8, 2018 18:17:50   #
nytexano
 
I do. I have the latest iMac i5, 3.8 Ghz, 27" with Radeon Pro 580 graphics card, Internal 2TB Fusion drive.

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Oct 8, 2018 23:08:57   #
karno Loc: Chico ,California
 
nytexano wrote:
I do. I have the latest iMac i5, 3.8 Ghz, 27" with Radeon Pro 580 graphics card, Internal 2TB Fusion drive.


Damn, good to know, thank you!

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