I just installed my CC update today, only to discover that it no longer exports to DxO OpticsPro. I wish they would work together get that straight prior to new releases. The last time Adobe made a change like this to LR it took PhotoLab over a week to make the needed changes to DxO to accommodate the LR changes.
Davethehiker wrote:
I just installed my CC update today, only to discover that it no longer exports to DxO OpticsPro. I wish they would work together get that straight prior to new releases. The last time Adobe made a change like this to LR it took PhotoLab over a week to make the needed changes to DxO to accommodate the LR changes.
This is the error message I get when I try to export to DxO PL!
Check in Preferences\External Editing, if DxO is missing, just re-add.
Same thing happened to me. The "Export to PhotoLab" worked in LR 7.3. Today, I upgraded to LR 7.5 and I get the same error message. Lightroom won't export to PL or the older DxO OpticsPro either.
Davethehiker wrote:
I just installed my CC update today, only to discover that it no longer exports to DxO OpticsPro. I wish they would work together get that straight prior to new releases. The last time Adobe made a change like this to LR it took PhotoLab over a week to make the needed changes to DxO to accommodate the LR changes.
rgrenaderphoto wrote:
Check in Preferences\External Editing, if DxO is missing, just re-add.
DxO is missing under the External Editing. It's not obvious to me how to "re-add" DxO. It's not on any pull down menus. I do see PS on the top and Color Efex Pro is the "Additional External Editor".
I don't know know if more than two are allowed?!
I have asked DxO for help. I'll wait until they get back to me. I'm afraid of screwing something up, big time!
Math78 wrote:
Same thing happened to me. The "Export to PhotoLab" worked in LR 7.3. Today, I upgraded to LR 7.5 and I get the same error message. Lightroom won't export to PL or the older DxO OpticsPro either.
I'm confident DxO will get back to me with instructions. Something like this happened before. DxO gave me good support. It might take a week or so for them to figure out what needs to be done. I doubt Adobe will be any help.
Davethehiker wrote:
I'm confident DxO will get back to me with instructions. Something like this happened before. DxO gave me good support. It might take a week or so for them to figure out what needs to be done. I doubt Adobe will be any help.
Click on the Choose button, a file window opens up. Navigate to where the DxO exe file is and select. Fill in the rest of the settings to suit your preferences.
You could also try going to the Adobe user community forums and search for DxO.
rgrenaderphoto wrote:
Click on the Choose button, a file window opens up. Navigate to where the DxO exe file is and select. Fill in the rest of the settings to suit your preferences.
You could also try going to the Adobe user community forums and search for DxO.
Thanks but I did all that you suggested and still get the same error message. I'm going to chill for a while and trust that PhotoLab will answer my email to them. I suspect it's an incompatibility between current versions LR and DxO PL that they will need to work out. I'm also working on a MacPro.
I decided to process that image directly in DxO PL by passing LR. There is no way I would eat this mushroom because I don't know what it is and it resembles some very deadly mushrooms.
I just got a reply from DxO PhotoLab. It turns out I was correct to chill out and let them solve it for me. I have been very happy with the support I have received from DxO! I'm sure they will solve it quickly.
Greetings,
We have been informed that Adobe made changes to how Lightroom works that affects how DxO PhotoLab works with it. Our developers are currently investigating what Adobe did and how to resolve the issue. As soon as a resolution to the problem can be determined, the developers will release an update to PhotoLab. In the meantime, we recommend using PhotoLab and Lightroom as separate standalone programs, using PhotoLab first on the original image files from your camera. Your patience and understanding are appreciated.
Thank you for contacting DxO Customer Support.
regards,
Riley
DxO Customer Support
DxO has released a new version of DxO that corrects for the problem Lightroom introduced. Problem solved!
The DxO interface with LR is better now, much more intuitive!
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