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My experience with selling camera to Adorama
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May 7, 2016 21:05:19   #
Lucasdv123
 
Nope.it is mere presidential elections. Just wait till Hillary wins in November and you'll see what I'm talking about. I know there's a bunch of Skeptics up there but wait till November.

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May 7, 2016 21:41:02   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Lucasdv123 wrote:
Nope.it is mere presidential elections. Just wait till Hillary wins in November and you'll see what I'm talking about. I know there's a bunch of Skeptics up there but wait till November.


Not challenging that, just questioning your appreciation of the fact that your wife is never wrong, regardless of the topic! :lol: :lol:

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May 8, 2016 06:05:23   #
DaveO Loc: Northeast CT
 
Peterff wrote:
Not challenging that, just questioning your appreciation of the fact that your wife is never wrong, regardless of the topic! :lol: :lol:


Not questioning whether or not she is right shows experience on his behalf,as the facts are totally beside the point! :roll: :roll: :lol: :lol:

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May 10, 2016 16:45:27   #
HelenOster Loc: New York
 
I haven't seen it noted by the OP, but I'm advised that the payment for the OP's gear was raised, substantially.
I do hope that he is now content with the outcome.

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May 10, 2016 23:16:36   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
HelenOster wrote:
I haven't seen it noted by the OP, but I'm advised that the payment for the OP's gear was raised, substantially.
I do hope that he is now content with the outcome.


Thank you for the update. Whether or not the OP responds, you are doing an excellent job as an ambassador for Adorama. Kudos.

It is appreciated.

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May 11, 2016 08:02:40   #
HelenOster Loc: New York
 
Mogul wrote:
Hmmm...... They also offered me a $25 discount during their recent disagreement with me over a several hundred dollar error on their part. These incidents are becoming rather common with Adorama; this generates a noticeable problem with my perception of their integrity. If I didn't know better, I might be inclined to believe the company had been acquired by Ritz Cameras.


You are not referring to a used item, but to an email sale newsletter that you received and read on a desktop, where the price of a refurbished Nikon DF camera appeared incorrectly when viewed on a desktop.

I know this because you previously corresponded with me as follows:

"Your Spring Sale email advertises a refurbished Nikon DF camera with lens for 48% off $2495.00, but your order desk refuses to accept my order of $1297.40. If a company, particularly one that has worked so long to establish such an outstanding reputation, advertises falsely or in error, they should honor their commitment or make a good faith effort to provide a suitable solution"


The price was correct when viewed on a mobile device but not on a desktop, due to design grid issues. In my view you were fortunate to have been given a $25 voucher or gift card, as you had incurred no loss. In addition, our website states:

"We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.

Order confirmation given to you through Adorama Camera does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. Adorama Camera reserves the right to decline and cancel an order, or supply less than quantity ordered at any time."

And the above forms part of the terms and conditions of ordering from adorama.com.

In my opinion. your comparison to another retailer who you clearly view with such disdain, is disingenuous and unkind.

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May 11, 2016 20:04:36   #
BHC Loc: Strawberry Valley, JF, USA
 
HelenOster wrote:
You are not referring to a used item, but to an email sale newsletter that you received and read on a desktop, where the price of a refurbished Nikon DF camera appeared incorrectly when viewed on a desktop.

I know this because you previously corresponded with me as follows:

"Your Spring Sale email advertises a refurbished Nikon DF camera with lens for 48% off $2495.00, but your order desk refuses to accept my order of $1297.40. If a company, particularly one that has worked so long to establish such an outstanding reputation, advertises falsely or in error, they should honor their commitment or make a good faith effort to provide a suitable solution"


The price was correct when viewed on a mobile device but not on a desktop, due to design grid issues. In my view you were fortunate to have been given a $25 voucher or gift card, as you had incurred no loss. In addition, our website states:

"We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.

Order confirmation given to you through Adorama Camera does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. Adorama Camera reserves the right to decline and cancel an order, or supply less than quantity ordered at any time."

And the above forms part of the terms and conditions of ordering from adorama.com.

In my opinion. your comparison to another retailer who you clearly view with such disdain, is disingenuous and unkind.
You are not referring to a used item, but to an em... (show quote)

I thought we had taken this matter to personal messaging, private email and telephone contact with your New York store. If you wish to continue this publicly and references I made in private, I will not be pleased, but I am willing to participate, including the posting of private emails. Obfuscation and innuendo are fine arts, Helen. Now I have no intention of refusing to do business with Adorama; that is your choice. Yours is still a fine organization, albeit with a few minor operating glitches. But to call my remarks disingenuous in this forum, without identifying them is unfair and very unprofessional.

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Aug 22, 2017 10:27:49   #
ViewPoint
 
Tried to sell older equipment and it was dispareged by YOUNG clerk and I left
Called and spoke with manager and he said the job of the clerk is to diminish the value
of any offered equipment!!!!!!
BEWARE

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Aug 22, 2017 10:45:13   #
HelenOster Loc: New York
 
ViewPoint wrote:
Tried to sell older equipment and it was dispareged by YOUNG clerk and I left
Called and spoke with manager and he said the job of the clerk is to diminish the value
of any offered equipment!!!!!!
BEWARE


Please email me: Helen@adorama.com - it would be helpful if you can tell me the date and time you came into the store, and a brief description of both people you spoke to.

thank you.

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Aug 22, 2017 12:20:42   #
ViewPoint
 
Why should I contact you

I am the only person who ever complained?

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Aug 22, 2017 12:27:11   #
HelenOster Loc: New York
 
ViewPoint wrote:
Why should I contact you


So that I can address the issue - that is why you posted here, right? So that the person / people responsible can be reprimanded?

ViewPoint wrote:
I am the only person who ever complained?
About these particular members of staff? I don't know, until I can establish who they are.
Neither of them was the Store Director or his assistant - I already checked.

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Aug 22, 2018 13:47:21   #
ViewPoint
 
had similiar exp w/them

walked out of store as I HAD DONE SOME RESEARCH BEFOREHAND

next time contact alex pine at mpb

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Aug 22, 2018 13:53:37   #
dsmeltz Loc: Philadelphia
 
SharpShooter wrote:
That's why I always sell all my gear myself on Craig's list! If I screw up, it's nobody's fault but my own!!
I'll admit, one day I had a pretty ugly problem.
I had a gorgeous young woman come and threaten that if I didn't give her a great deal she would have her way with me. I told her my price was my price!
Fortunately for her, she had her way with me before I had a chance to call the cops...., and I got my selling price!!! Bless her little heart!!!! :lol:
Everything has a risk.
SS
That's why I always sell all my gear myself on Cra... (show quote)


So she had her way with you!?! In my experience, what I think "have my way with you" and what a women means by that same phrase can be very different. One involves giving her a nice gift and the other is what I think it means.

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Aug 22, 2018 15:14:21   #
HelenOster Loc: New York
 
ViewPoint wrote:
had similiar exp w/them

walked out of store as I HAD DONE SOME RESEARCH BEFOREHAND

next time contact alex pine at mpb


Deeply concerned to see this - can you please email me: Helen@adorama.com with additional details?

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Aug 22, 2018 15:24:16   #
bcrawf
 
ViewPoint wrote:
Why should I contact you

I am the only person who ever complained?


I have not followed this discussion, but I will say that if a person is not willing to accept an offer to correct some problem, that person is not justified in complaining about the problem. Yes, you have a right, but not a moral standing to complain.

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