Gstanenbaum Loc: Charleston, SC

I am using an Epson P800 printer. My printed photos have some black ink on the edges. I have set the platen gap to Wide. The older 3880 had the same problem, but it had three settings: Normal, Wide and Wider (or Widest, I don't remember). When I set it to the widest setting that solved the problem. There is no widest setting on the P800. I am using Hahnamuhle paper, which is not very thick. This is my first post and I hope I am doing it correctly. Merry Christmas.

rjaywallace Loc: Wisconsin

Are you using cartridges from Epson or from a third-party source? After briefly outsourcing the ink for my inexpensive Epson XP-330, I went back to buying Epson cartidges and solved many printing problems.

Gstanenbaum Loc: Charleston, SC

Thanks, but I am using Epson cartridges. Always used them with the 3880 and intend to do the same with the P800.

rjaywallace Loc: Wisconsin

You might check with the knowledgeable folks in UHH’s “Printers and Color Printing” section. You can access that by clicking on the link to “All Sections” at the bottom of this page and then scrolling down to the “Printers and...” forum.
Just part of the many resources here at UHH.

Gstanenbaum Loc: Charleston, SC

Thanks. Just tried that.

cjc2 Loc: Hellertown PA

I also use the P800. Generally speaking, this sounds like dirty rollers, especially if it's on the back of the print. This can happen if you OVERPRINT your paper size -- that's choosing a paper size LARGER than the paper you put in the feeder. I would suggest checking that AND cleaning your rollers. If you need more information, please PM me. Happy Holidays to ALL!

Clapperboard

This sounds more like paper that has possibly been stored a while.
Perhaps the 'tail end' of the paper is flicking up and touching the underside of the printhead. Try bending/curling the last inch or so of the paper 'downwards' so it will tend to stay down and away from the printhead. Run a print or two through the printer to test it. I have known similar trouble on several W1500 printers.
My own P800 is not giving this trouble. It is definitely not being caused by the cartridges. They are static in the P800. If you are using a continuous ink system with external ink bottles it could be caused by the bottles being situated too high thus causing 'flooding' at the printhead. It is far more likely to be the back end of the paper flicking up and touching the printhead.