Peterff
Loc: O'er The Hills and Far Away, in Themyscira.
NikonCharlie wrote:
I've had a D2H repaired, it was the exposure meter. Otherwise no camera repairs. I buy USA lenses, at about 4 years old I send in complaining about this or that or something I dream up for a free rebuild before the warranty runs out.
Karma, can make for a very bad day!!
So far, in about 50 years I've never needed more than cleaning. No warranty work ever... both Canon & Nikon.
The Battery Compartment Door fell/was knocked off my Nikon D500 and was lost four months after I got it (from B&H). Per Nikon's direction, I sent the camera to them and was informed that it wasn't covered under warranty and would cost some $165 to be repaired. I called Nikon and questioned their not-under-warranty decision. I pointed out that the D500 was my seventh Nikon camera, going back to my old Nikon F. The C/S representative agreed with me and promised to plead my case with her supervisor. Soon thereafter, I got an email from her stating that I would be getting a complimentary repair since I was a "Loyal Nikon customer." A few days later, I got the camera back as good as new at no charge and free shipping. So, no complaints here. john marks
Canon gray market are no problem. In the unlikely event that some work is needed during the first year, they will do the work. They're supposed to charge for servicing gray market items, but a lot of the time they don't.
Had to send my 750 (no recall) because the mirror started locking up at first shot, took another shot to make it work, it was having trouble recognizing faces, also my 28-300 wasn't consistent in being sharp, new shutter plus adjustments to the camera and parts ordered from Japan for the lens. All under warranty. All seems to be well but I haven't done a family shoot or anything yet. Glad they were warranted.
jerryc41 wrote:
I've owned SLRs since the 1970, and I've never had to have one repaired - all Nikons.
I switched to Nikon 25 years ago. First one (N8008) quit working after two weeks. I contacted B&H where I had purchased it, and they had me return it and sent me a new one (which I still have). When I bought the camera, even though it was not grey market, I also bought a third party seven year warranty which was supposed to be "comprehensive". Then, on a winter shoot I fell on some ice; I bounced but the N8008 body came away cracked. I contacted the warranty company but they rejected my claim, saying it was "cosmetic". Then it quit working in the wet climate (probably because of the "cosmetic" crack in the body) in the Pacific northwest and I sent it to Nikon who repaired the body, et al. I still have that N8008.
I bought two lenses with that initial Nikon, and both had problems requiring repair after years of service. And I wore out the shutters on both my first two Nikon DSLR's (yes, I used them that much) requiring repair by Nikon. And over the years I had to have several speedlights repaired as well. Now, my equipment has been used/abused enough to warrant all those repairs. And none were under warranty. But the moral of this story is that the repairs were made and guaranteed by Nikon because I had stayed away from grey market purchases! (And maybe, to stay away from those third party "guarantees".)
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