I've been using cordless tools for as long as I can remember, but I've never had a battery go bad. This morning, I tried to use my DeWalk 20v drill - nothing. Putting the battery on the charger got no reaction - no charging light. I bought this as a set with drill/driver and impact drill, two batteries, a charger, and a carry bag. Looking up batteries online, it would cost me $65 for a new one or $99 for two. I can get a new drill, battery, and charger in a carry bag for $99. I have other DeWalt 20v tools, so I won't have to buy a new battery, but I'm surprised it died in under five years. This reminds me of the printer and ink situation.
A friend that does tool repair mentioned checking the dates on the batteries, some tha you get are a bit old when sold, personally I like my cordless tools, but , I have developed a new strategy, I buy low cost and consider them disposable, battery prices are frequently more than a new kit. Bob.
Maybe refurbish the battery??
bobmcculloch wrote:
A friend that does tool repair mentioned checking the dates on the batteries, some tha you get are a bit old when sold, personally I like my cordless tools, but , I have developed a new strategy, I buy low cost and consider them disposable, battery prices are frequently more than a new kit. Bob.
Good idea. The date is 2014, so I'll contact DeWalt and see what they say. I think the tool set has a three-year warranty.
As for the "low cost," I have two cheapies that included case, drill, battery, and charger. I paid $30 for each, and they just keep working. I've probably had them for twenty years - not li-ion, though. They're not very powerful, and they don't hold a charge for long, but they do the basics.
jerryc41 wrote:
I've been using cordless tools for as long as I can remember, but I've never had a battery go bad. This morning, I tried to use my DeWalk 20v drill - nothing. Putting the battery on the charger got no reaction - no charging light. I bought this as a set with drill/driver and impact drill, two batteries, a charger, and a carry bag. Looking up batteries online, it would cost me $65 for a new one or $99 for two. I can get a new drill, battery, and charger in a carry bag for $99. I have other DeWalt 20v tools, so I won't have to buy a new battery, but I'm surprised it died in under five years. This reminds me of the printer and ink situation.
I've been using cordless tools for as long as I ca... (
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I have the 18v DeWalt cordless set and if the tools aren't used often the batteries tend to just die. I used my tools professionally every day and never had a battery die or not take a charge. When I stopped working and started using the tools seldomly, I've had to throw away at least 4 batteries.
I'd buy the 2 pack of batteries. It's more cost effective.
jeep_daddy wrote:
I have the 18v DeWalt cordless set and if the tools aren't used often the batteries tend to just die. I used my tools professionally every day and never had a battery die or not take a charge. When I stopped working and started using the tools seldomly, I've had to throw away at least 4 batteries.
I'd buy the 2 pack of batteries. It's more cost effective.
I sent and email to DeWalt, so we'll see what happens.
I'd ask if they offer an AC adapter (20v to 115) to use instead of a battery, especially in cold weather.
This has happened to me too often and you end up buying a newer tool and throwing perfectly good ones away but not anymore. All my cordless tools are now Rigid Lithium powered tools, lifetime, yes lifetime warranty on the batteries as well as the tool when bought in a set and registered online with Rigid. Battery dies and they replace it. I just cannot buy anymore dewalt ones anymore no matter how much I have liked them.
happy sailor wrote:
This has happened to me too often and you end up buying a newer tool and throwing perfectly good ones away but not anymore. All my cordless tools are now Rigid Lithium powered tools, lifetime, yes lifetime warranty on the batteries as well as the tool when bought in a set and registered online with Rigid. Battery dies and they replace it. I just cannot buy anymore dewalt ones anymore no matter how much I have liked them.
I registered my Lifetime Rigid Lithium drill set online a couple years ago. Two batteries are useless and my registration is no where to be found. Tough....Rigid and Home Depot both said come up with a receipt or go away....
DeWalt Disney?
Same thing happened to my RYOBI drill batteries. Yes, more than once.
n3eg
Loc: West coast USA
I work with batteries a lot, and I'm guessing you have an open cell or broken spot weld on a cell. Don't toss it if it's not under warranty. You may have 4 good cells left in that pack to repair the next one that fails.
Unless you smell something burned when you get your T-10 screwdriver and open it - then you have five good cells left and the charge control board is bad.
I'm due to rebuild a 1.1 Ah pack that measured 82% capacity with some nice 2.2 Ah Sanyo INR cells this winter.
DaveO wrote:
I registered my Lifetime Rigid Lithium drill set online a couple years ago. Two batteries are useless and my registration is no where to be found. Tough....Rigid and Home Depot both said come up with a receipt or go away....
I have the trusty manual filing cabinet for that event, printed copy of email certificate, original sales receipt plus photocopy (because thermal cash register receipts fade away) plus manual for tools filed under Ridgid. Am I organized, not a prayer of that but the missus is, have tools, computers, cameras and electronics all filed the same way.
Lol, if it was me left on my own, receipt would be crumpled up in a pocket somewhere and then put through the wash!!!
Their policies do beg the question, why do you or I have to keep a copy, don't they have a record of your registration and the serial number for each tool and battery, man, if I was in the States I would think that would be the basis for a class action.
n3eg wrote:
I work with batteries a lot, and I'm guessing you have an open cell or broken spot weld on a cell. Don't toss it if it's not under warranty. You may have 4 good cells left in that pack to repair the next one that fails.
Unless you smell something burned when you get your T-10 screwdriver and open it - then you have five good cells left and the charge control board is bad.
Yeah,you can chew the dead cells for a calorie free snack,they won't hurt you and it's great exercise!
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