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Help! Cannot import images into Lightroom.
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Aug 10, 2016 10:09:02   #
Elliern Loc: Myrtle Beach, SC
 
lsimpkins wrote:
I'm not sure I would trust the SD card at this point. Maybe is was just something physical with the contacts, maybe it was an omen of impending internal electronics failure. With cards so inexpensive these days, I would replace it.


Yes, that is something I am considering. Thanks for the suggestion.

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Aug 10, 2016 10:09:19   #
amfoto1 Loc: San Jose, Calif. USA
 
It is very rare for memory cards to fail. Much more likely is the connectivity being used to read them. However, by using two different card readers you have eliminated that as a likely problem.

So that leaves a "glitch" in your software as the most likely thing.

I agree with other responses... it's often easier and faster to simply copy images off the memory card and into a folder on the computer without LR... then import into LR from that folder. The end result is the same.

When you "import from the card" with LR, you are asking the software to do two or more things at the same time. It is copying or moving the files from the card to the computer, making previews of the images for the LR catalog to display, and it possibly applying some changes to the images (for example, I have LR set to add copyright info to every image during import). It also might be creating folders and renaming the files. And, it might be backing up the files to a second location. All this depends upon how you've set up LR's import function. Basically... there are a lot of things to possibly go wrong.... more when you "import from a memory card" than if you "import from a folder".

How full is your hard drive? If it's over 90%, that often can cause problems.

You mention using a laptop... Is it normally connected to an external drive or network where files are backed up? Is it possible LR is looking for a backup location that's disconnected?

How many images total do you have in your LR catalog? I find that LR starts to give problems when there are more than about 100,000 images in it.

Have you optimized and backed up your LR catalog recently? Normally LR will periodically ask if you want to do this when you exit the software.

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Aug 10, 2016 10:42:13   #
teleice
 
Try the free png converter from Nikon, which converts RAW files to png. I had to use this after I purchased my new D500. After converting to dng, I had know problem in LR.

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Aug 10, 2016 11:07:25   #
cjc2 Loc: Hellertown PA
 
From your brief description it sounds like you may be replacing the card in the camera and just continuing to shoot without formatting the card first. If you are doing this, it will, most likely, lead to card corruption and errors, just like what you are experiencing. You should always import the photos from the card, storing them in at least two places, and the format the card in the camera before resuming shooting. This is just a guess based upon what you wrote and my interpretation of it. Best of luck.

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Aug 10, 2016 11:23:32   #
whitewolfowner
 
Elliern wrote:
I have been using LR 6 for awhile. Today I tried to import photos from my sd card and kept getting the message that: "the following images could were not imported because they could not be read".

I tried my usual method using an external card reader. Then tried using the card reader in the laptop, with the same results.

The card is not locked. I last imported images about 2-3 weeks ago.

Any suggestions as to what the problem is and what to do about it?

Thanks in advance for all advice.
I have been using LR 6 for awhile. Today I tried ... (show quote)




Try doing the right way. Open a new folder and transfer them from the card to the new folder; then make a copy of that folder into another folder and immediately put the copy on another drive. Now your photos are backed up and protected. Then load them from the folder to lightroom. If you just got a new camera, you'll need to download the software to open them.

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Aug 10, 2016 11:38:11   #
Elliern Loc: Myrtle Beach, SC
 
cjc2 wrote:
From your brief description it sounds like you may be replacing the card in the camera and just continuing to shoot without formatting the card first. If you are doing this, it will, most likely, lead to card corruption and errors, just like what you are experiencing. You should always import the photos from the card, storing them in at least two places, and the format the card in the camera before resuming shooting. This is just a guess based upon what you wrote and my interpretation of it. Best of luck.
From your brief description it sounds like you may... (show quote)


Sorry if I gave that impression. But that is not the case, but thanks for taking the time to reply. I do appreciate it.

I always, always, always format the card in the camera immediately after downloading my photos. It is just part of my work flow. After I format it, I then hit the review button to be sure I am starting with a clean card.
I keep my cameras close at hand and ready to go since I often shoot birds in the pond behind our condo.

So far the card and LR seem to be working fine now. I am thinking it was a temporary glitch in LR. But I did learn a faster way to download my images thanks to the helpful Hogs who were quick to reply to my post.

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Aug 10, 2016 12:30:52   #
cjc2 Loc: Hellertown PA
 
Elliern wrote:
Sorry if I gave that impression. But that is not the case, but thanks for taking the time to reply. I do appreciate it.

I always, always, always format the card in the camera immediately after downloading my photos. It is just part of my work flow. After I format it, I then hit the review button to be sure I am starting with a clean card.
I keep my cameras close at hand and ready to go since I often shoot birds in the pond behind our condo.

So far the card and LR seem to be working fine now. I am thinking it was a temporary glitch in LR. But I did learn a faster way to download my images thanks to the helpful Hogs who were quick to reply to my post.
Sorry if I gave that impression. But that is not ... (show quote)


Great, that is the best way to do things. As far as importing is concerned, I strongly suggest letting LR handle that as well as I think it is one of its many benefits. I import through Lr, using a date folder structure, do a naming conversion and copy to TWO separate external hard drive systems all at the same time. When done, I have a working copy on an external, thunderbolt device and another copy on a Synology NAS device. Both Devices have Raid 1, and both use WD red or red-pro disks. My system works well for me. Best of luck.

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Aug 11, 2016 08:12:37   #
nytexano
 
Since you can read the card in camera and on your desktop, the possibility of physical damage to the card is extremely slim. Do you reformat your SD card after a confirmed import? If you don't regularly reformat, the possibility of corruption increases exponentially. If you haven't, reformat the card in your camera, take some shots, and then try to import from the card to LR. If the card still presents problems with LR, it points more directly to another Adobe retrograde 'update'. This is becoming more common for CC, as Adobe comically scrambles to justify their extortion known as the 'Subscription Plan'.

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Aug 13, 2016 20:20:40   #
romanticf16 Loc: Commerce Twp, MI
 
Elliern wrote:
I took your advice and copied them into a folder on my pc. I then was able to import them into LR from there.

Still unable to import directly into LR. I did see that LR was "modified" on Tuesday July 26, 2016. Could it have been updated? Could that have caused the problem? I do not recall doing an update, though.

Thanks for your help. At least these images are now there.

Does this mean I can no longer import directly into LR? If so, not happy about that.


You may have changed something in Preferences without noticing it? Or Adobe may have messed up the import system again.It's happened before.

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Aug 14, 2016 02:15:03   #
whitewolfowner
 
nytexano wrote:
Since you can read the card in camera and on your desktop, the possibility of physical damage to the card is extremely slim. Do you reformat your SD card after a confirmed import? If you don't regularly reformat, the possibility of corruption increases exponentially. If you haven't, reformat the card in your camera, take some shots, and then try to import from the card to LR. If the card still presents problems with LR, it points more directly to another Adobe retrograde 'update'. This is becoming more common for CC, as Adobe comically scrambles to justify their extortion known as the 'Subscription Plan'.
Since you can read the card in camera and on your ... (show quote)




Perfectly said! Blackmail may be the appropriate word, but then again depending on how you look at it, both do!

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Aug 14, 2016 07:39:51   #
nytexano
 
It may mean that you cannot import directly until Adobe gets around to cleaning their sh*t up with ANOTHER update. It took them awhile, with another d-u-u-u-h moment to notice that the latest Mac version of Photoshop prints color as badly as before the days of any practical color control. Not of concern to executives living luxuriously off of our taxes.

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Aug 14, 2016 08:58:38   #
whitewolfowner
 
And while they tip toe around finding their goof, maybe they should be crediting you for the time you can't make use of your subscription.

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Aug 14, 2016 12:37:49   #
cjc2 Loc: Hellertown PA
 
nytexano wrote:
It may mean that you cannot import directly until Adobe gets around to cleaning their sh*t up with ANOTHER update. It took them awhile, with another d-u-u-u-h moment to notice that the latest Mac version of Photoshop prints color as badly as before the days of any practical color control. Not of concern to executives living luxuriously off of our taxes.


Don't hold back -- tell us how you really feel!

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