photoman022 wrote:
I've been looking at some cameras on line and I'm considering purchasing one (I know it's grey market); it offers Square Trade for about $60 for three year warranty plus accidents (price included). I never would have considered purchasing such a plan until I took a stumble and trashed my D3100 (it was not under warranty).
My question: Have any of your purchased and USED Square Trade? Is it as good as they claim in the advertisement on Ebay?
This post is for gathering information about the reliability of Square Trade. If you haven't used Square Trade, then please don't respond (that will open up a floodgate!). If you have an opinion of purchasing grey market, please start your own topic about that (which will open another floodgate!).
Thank you for sharing your experiences with Square Trade and helping me make an informed decision (about Square Trade).
I've been looking at some cameras on line and I'm ... (
show quote)
Photoman, I have used Square Trade only once when a TV set acted-up. They were prompt in contacting a local reapair person, who came to the house and solved the problem. No complaints at all about Square Trade. They delivered as promised.
Have ST on my computers, cameras, and phones. Happy to advise I have never had to file a claim. Lots of positive reviews, however.
a few years ago I read where someone sold their warranty company to another for $ 1 billion; that should tell you everything you need to know about profitability
47greyfox
Loc: on the edge of the Colorado front range
If you feel the need for additional warranty protection, ST is a good choice IMHO. They do a good business, premium rates seem reasonable, so with all that cash hanging around, they are responsive when it comes to paying out claims.
stevetl
Loc: Muskegon, MI / Central Florida
My wife and I purchased 2 IPhone 5S from Sam's Club (Verizon). My wife started to have touch screen problems during the second year so we had to send to phone repair (Prepaid by Square Trade) to a Camera/Phone repair in Chicago. They replaced the glass and IQ -It took a week to get back and had a $65 copay. Plan cost $99 for multi year coverage.
DWU2
Loc: Phoenix Arizona area
Third-party warranty providers are betting you that you won't have a problem. The odds are in their favor. Imagine if you took out third-party warranties on everything you own. From time to time, you'd collect on something (assuming the warranty provider is legit), but you'd pay out more than you took in. You'd be better off to self-insure: set aside some replacement money. If the gizmo doesn't fail over its useful lifetime, you're ahead of the game.
DWU2 wrote:
Third-party warranty providers are betting you that you won't have a problem. The odds are in their favor. Imagine if you took out third-party warranties on everything you own. From time to time, you'd collect on something (assuming the warranty provider is legit), but you'd pay out more than you took in. You'd be better off to self-insure: set aside some replacement money. If the gizmo doesn't fail over its useful lifetime, you're ahead of the game.
That is the way ALL insurance works. The insurance companies have actuaries that determine the probability of an incident happening. Then the company applies a price to that probability and determines how much profit they need to cover the loss. Basically they take the possibility of a mishap and the cost of the mishap and then determine how many of those mishaps would occur in a group of 1000 customers then determine how much they need to charge. This is over simplified but that is essentially how it works. With camera equipment or radios, TV's and anything else the same is true. 1000 people may purchase insurance on a camera but only 3 of that 1000 will ever need the insurance. You, the insured are betting (protecting yourself) that a loss will occur and they are betting that it wont. You have to determine if the cost of the insurance is worth the probability that it will not happen. For me, I got insurance on the Nikon point and shoot. It cost me something like an additional $40 for 3 years coverage (All 3 years covered stuff that the Nikon Warranty would NOT cover, like drops, water damage, accidents etc. Plus covered everything that the Nikon warranty would stop covering after the 1st year) In the case of the Nikon point and shoot, it paid off. The wife dropped a mug of hot coffee on the camera and smashed it so Square Trade sent a check to replace the camera. I also purchased the insurance on my Nikon D7100, and it will expire in 3 months without ever having been used. I also got it on my Nikon D610 for the same reason. We carry car insurance, home owners insurance, life insurance, etc and have used the car insurance and home owners a little. We've probably paid more for the insurance than the losses but that is life. We don't have to scrape together the money if and when the problem occurs. Do the insurance companies make money? sure but when we need to collect, we might now have the money to replace what is lost but we can come up with the premium when it is due. Self insurance is fine but too easy to hit the money for other things. Square trade is a one time charge that could easily be written of as the tax since my purchases are from B&H or Adorama and I generally don't pay tax or shipping.
bdk
Loc: Sanibel Fl.
I had a square Trade warranty on a 2000 watt inverter for my boat. It stopped working, I took it back to the store they made a phone call and 10 minutes later I walked out with a new inverter.
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