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Canon SX50 repair
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Oct 3, 2015 09:13:47   #
skybones Loc: Texas
 
Canon said they couldn't repair my SX50, so would send me a new or refurbished camera back. A limited 6 month warranty. Any comment/opinion on this procedure? Thnx,

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Oct 3, 2015 09:15:46   #
jerryc41 Loc: Catskill Mts of NY
 
skybones wrote:
Canon said they couldn't repair my SX50, so would send me a new or refurbished camera back. A limited 6 month warranty. Any comment/opinion on this procedure? Thnx,

Sounds good to me.

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Oct 3, 2015 09:18:16   #
Carlo Loc: Maryland, NW.Chesapeake Bay
 
Sounds like Canon is demonstrating excellent customer service and you are the beneficiary...!!

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Oct 3, 2015 09:25:50   #
Indi Loc: L. I., NY, Palm Beach Cty when it's cold.
 
skybones wrote:
Canon said they couldn't repair my SX50, so would send me a new or refurbished camera back. A limited 6 month warranty. Any comment/opinion on this procedure? Thnx,


Same thing happened to me. However, I bought the floor sample from Target and also bought an extended warranty.

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Oct 3, 2015 09:30:16   #
Dlevon Loc: New Jersey
 
skybones wrote:
Canon said they couldn't repair my SX50, so would send me a new or refurbished camera back. A limited 6 month warranty. Any comment/opinion on this procedure? Thnx,


You're very lucky. Their services are the best. It happened to me when I bought an SX 50. They sent me a new one and it's worked perfectly for the last couple years during which I've taken about 20,000 pictures. Enjoy your camera!

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Oct 3, 2015 09:30:26   #
Linda From Maine Loc: Yakima, Washington
 
How long have you had the camera? Beyond the one-year warranty? How many shots have you taken? Is the offered replacement a free one?

My first SX50 gave up after about 14 months, but I had shot many, many thousands of pictures - most in high speed burst mode. At first they offered me a refurbished for $300, with one-year warranty.

But talking to another rep on another day - and pointing out I'd been recommending the camera to UHH members, they agreed to replace for free. The refurbished are good as new.

And with my "savings," I bought a Canon lens for my T3i :)

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Oct 3, 2015 10:40:44   #
skybones Loc: Texas
 
My camera is about 6 months old, still under warranty, and the replacement is free. I think I'm getting a fresh start, and have read that refurbs are as good as new.

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Oct 4, 2015 05:15:21   #
MikeMck Loc: Southern Maryland on the Bay
 
jerryc41 wrote:
Sounds good to me.


:thumbup: :thumbup: :thumbup:

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Oct 4, 2015 05:59:48   #
dpullum Loc: Tampa Florida
 
There are low cost warranties. I have up til now always bought one. Never needed one, so forgot when I got my SX50 last month. Monday I will invest a few $ for "just in case". One level is cameras under $150, my SX50 just fits that, but then again, the retail is $450?? Will call to find out.
http://www.mackcam.com/warranties/digital-cameras/
http://www.squaretrade.com/camera-warranty
Squaretrade is $30 for 3 years. A good deal... $150 camera. If FMValue price $450 the cost is $44 which is 1/3 what I paid for the camera, not a good deal.

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Oct 4, 2015 06:47:01   #
skybones Loc: Texas
 
dpullum wrote:
There are low cost warranties. I have up til now always bought one. Never needed one, so forgot when I got my SX50 last month. Monday I will invest a few $ for "just in case". One level is cameras under $150, my SX50 just fits that, but then again, the retail is $450?? Will call to find out.
http://www.mackcam.com/warranties/digital-cameras/
http://www.squaretrade.com/camera-warranty
Squaretrade is $30 for 3 years. A good deal... $150 camera. If FMValue price $450 the cost is $44 which is 1/3 what I paid for the camera, not a good deal.
There are low cost warranties. I have up til now a... (show quote)

Thnx for your info. I'll look at the links you sent and see if one fits my needs. Thnx again!

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Oct 4, 2015 09:02:39   #
Budnjax Loc: NE Florida
 
what have you go to lose? Almost all my Canon gear is factory refurb...never had a problem with any of it....Canon USA website recently had refurb SX50s for $150....

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Oct 4, 2015 09:16:01   #
markngolf Loc: Bridgewater, NJ
 
I would trust Canon. Their repair/replacement service is "top of the line".
Mark

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Oct 4, 2015 09:19:03   #
GeneinChi Loc: Chicago, IL
 
Love how you rationalized the new lens!

Linda From Maine wrote:
How long have you had the camera? Beyond the one-year warranty? How many shots have you taken? Is the offered replacement a free one?

My first SX50 gave up after about 14 months, but I had shot many, many thousands of pictures - most in high speed burst mode. At first they offered me a refurbished for $300, with one-year warranty.

But talking to another rep on another day - and pointing out I'd been recommending the camera to UHH members, they agreed to replace for free. The refurbished are good as new.

And with my "savings," I bought a Canon lens for my T3i :)
How long have you had the camera? Beyond the one-y... (show quote)

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Oct 4, 2015 09:48:11   #
denwin580 Loc: Kettering, Ohio
 
Take it !!! You will be a long time finding something as good for the price. I love mine and have several Nikon DSLR's. The SX50 takes amazing photos !!!!!

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Oct 4, 2015 11:06:33   #
jeep_daddy Loc: Prescott AZ
 
If you like the price, then go for it.

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