Having Issue with Windows 10 (Page 2): Zuzanne, I'm having the same problem. The zoom is set to my preference, usually 150%, and will spontaneously change to a different setting...

Wanderer2 Loc: Colorado Rocky Mountains

Zuzanne, I'm having the same problem. The zoom is set to my preference, usually 150%, and will spontaneously change to a different setting, either smaller or larger. Often the new setting is one that isn't on the list of choices, such as 245%. I'm using almost exclusively IE instead of Edge so I'm not certain if this occurs with Edge. It happens, at least most of the time, when I'm typing and I wonder if I'm accidentally hitting a key that triggers this.

The only solution I've found is to go to the upper right corner settings button and manually change it back to %150, which is a bother but only takes a few seconds. Thankfully it doesn't occur very often. I hope someone has a real solution that prevents this from occurring.

Brucej67 Loc: Cary, NC

Yea, just wait till El Capitan comes then we will see our share of problems.

Dave R. wrote:

There is a solution. OS by Apple. :thumbup: :thumbup:

Delderby Loc: Derby UK

Teton Viewer wrote:

Zuzanne, I'm having the same problem. The zoom is... (show quote)

Exactly my experience - and I think it is something to do with the touch pad. :-)

Bill Houghton Loc: New York area

cbabcock wrote:

When I am using my Chrome browser on my laptop, with my fingers on the keyboard, sometimes my left hand hovers too close to the touchpad, and the screen zooms. I then get a little icon on the url window, at the right side, where I can click and make the screen return to normal.

This the cause of 60 percent of all Zoom's fatalities, the dang mouse pad zoom thing.

markngolf Loc: Bridgewater, NJ

On my desktop, I'm on Chrome all day & a good part of the night(occassionaly use Edge). I never experience that issue. I use a mouse (usb - cheap - wired.(not wireless)). I just purchased a new laptop and use a wired mouse. I dislike keypads, perhaps because of the slight Parkinson's in my right hand. Maybe a mouse solves your issue Suzzane.

Mark

zuzanne Loc: Crawfordville, FL

Thank you for responding Teton Viewer. I am using Edge as part of Windows 10 and its happening with it a lot. With Windows 8 and IE I never had it do that. I will try to switch to IE from Edge and see if that helps. Its very frustrating to have to keep switching it back to the setting I want.

zuzanne

Teton Viewer wrote:

Zuzanne, I'm having the same problem. The zoom is... (show quote)

Wanderer2 Loc: Colorado Rocky Mountains

In my case it isn't the touch pad because it's turned off. I did have problems with accidentally hitting the touch pad when typing, causing the cursor to fly off somewhere and the type being inserted there. I blame this on faulty typing technique - resting the heel of my hands on the laptop surface, ingrained so deeply from years of using a typewriter that I couldn't completely avoid it. Turning off the touch pad solved that problem but not the spontaneous zooming.

Zuzanne, if you do find a solution please let us know.

Kuzano

I have always referred people (my classes) to a preference for the mouse.

Touch pads do the sort of thing that the OP is mentioning, by simply a brush of either thumb across the pad of the touch pad.

Touch pads have never been, nor are they as capable of as many functions of the mouse, using one hand.

Suggest hook up a wireless mouse, and turn off the touch pad. Most newer laptop have a TP switch, either near the TP, or as a secondary function of one the functions keys.

Try losing the touch pad (also interferes with writing documents in word, because of the "lazy thumb" problem... moves the cursor around in the document), and using a mouse instead. You may be surprised how many problems of erratic cursor and Zoom you stop by getting off the touch pad. It only exists because manufacturers did not want to ship a mouse with each laptop.

The touch pad is an extremely inferior input tool. :hunf:

Kuzano

zuzanne wrote:

Thank you for responding Teton Viewer. I am using Edge as part of Windows 10 and its happening with it a lot. With Windows 8 and IE I never had it do that. I will try to switch to IE from Edge and see if that helps. Its very frustrating to have to keep switching it back to the setting I want.

zuzanne

Both Edge and Cortana are works in progress. Neither were ready for release and are not yet.

I use Firefox, but you can use Internet Explorer.

Type Internet Explorer in the search box by the start menu. It will come up as Internet Explorer Desktop App. Then right click on those words and pin it to the taskbar, so it will be readily available at any time.

Then unpin Edge and check from time to time to see if it's ready for usage. It has a way to go before it will be stable.

zuzanne Loc: Crawfordville, FL

Thank you all so much for your help. I will try using IE until I can pick up a wireless mouse to see if that resolves the issue.

zuzanne

cbabcock

Agreed, a mouse is good, and eliminates the touchpad problem. However, I often use my laptop on my lap (imagine that!), and don't have a surface nearby to roll the mouse on. So I just put up with the inadvertent zoom.

zohart Loc: Virginia

There you go....I think I will with my next computer purchase!

AZ Dog Loc: Peoria, AZ

Many programs have issues with Chrome. Delete and go to another browser.

Wanderer2 Loc: Colorado Rocky Mountains

Kuzano wrote:

I have always referred people (my classes) to a p... (show quote)

I also have a strong preference for a wireless mouse and use that the great majority of the time. However, using a wireless mouse and turning off the touchpad does not prevent the inadvertent zooming. I do have another mouse related problem which is that it doesn't always connect with the computer after startup (failing to do that about 1/3 of the startups) - the cursor is immobile. This occurs with all three of the wireless mice I have so the problem must be in the computer, not the mice. Any suggestions for solving this problem? I appreciate your insightful comments - Thanks.

Wanderer2 Loc: Colorado Rocky Mountains

cbabcock wrote:

Agreed, a mouse is good, and eliminates the touchpad problem. However, I often use my laptop on my lap (imagine that!), and don't have a surface nearby to roll the mouse on. So I just put up with the inadvertent zoom.

Unlike me, my wife usually uses her laptop on her lap. She has a so called lapdesk, a plastic platform exactly the size of the laptop, that has a pull out shelf the size of a mouse pad, allowing her to use her laptop when sitting in her recliner, etc. She absolutely loves that thing!

It's a Logitech Portable Lapdesk N315, obtained from Amazon.