DaveO wrote:
I've got the same thing and my Gateway is four years old. Troubleshoot says it doesn't have all the updates. It's been updated many times by them automatically.
I'll let the dust settle and pursue it later.
No, there is nothing in my task bar.
In my experience (25 years teching, consulting) Gateway tweaks the Microsoft OS's more to their liking than any other MFR. When you say "they" update regularly, are updates coming from Gateway.
I have "fixed" a number of Gateways by purchasing the OEM software packaged by Windows (presuming Windows 7) and loaded Windows "clean"... not the Gateway hack.
You may be looking at that. Or, back up your drive, take your Gateway media and do a fresh install.
Underneath all that Gateway modification of the OS, lies a real computer that will run consumer OEM and likely upgrade to Windows 10.
First, I'd get the download that makes a Windows 10 boot disk or USB stick and load 10 clean.
Best way to do this without losing data and the ability to run what you have, would be to buy a new hard drive, Pull out the existing drive (match it as close as possible), put in the new drive and load the bootable Windows 10 disk. A NEW hd matching sizewise with the one in the computer should cost less than $100.
All manufacturers, when they license Windows from Microsoft, have the right to make modifications in the OS, and Gateway is the most aggressive. I've made a lot of money on Gateway computers... fixing and configuring. Not so much last few years as they have gone out of favor in the market and you just don't see them.
The biggest nest of Gateways I have ever run into was in South Dakota, where they ship new from and also where they have their huge refurb facility, at opposite ends of the state.