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Need camera repair shop recommendations so jersey
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Feb 8, 2015 20:01:02   #
guardrail Loc: New Jersey
 
Pop up flash tries to pop up all the time.
External flash will not shoot, (it does shoot in test) while trying the reset flash setup thru the camera I continued to get " this menu cannot be displayed. incompatible flash or flash's power is turned off"

I guess I will have to take to a repair shop, Any recommendations in south jersey

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Feb 8, 2015 20:04:05   #
St3v3M Loc: 35,000 feet
 
If you provide more information, we may be able to help.
What camera, what flash, what mode are you shooting in, etc.?

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Feb 8, 2015 20:16:41   #
guardrail Loc: New Jersey
 
canon T1I, lens canon 24-105mm, flash: canon speedlite 430exII
camera shooting full auto, flash on ttl but the Pop up still pops up and flashs.

checked the batteries in flash all good, test flash works

any help would be appreciated

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Feb 8, 2015 20:19:25   #
St3v3M Loc: 35,000 feet
 
guardrail wrote:
canon T1I, lens canon 24-105mm, flash: canon speedlite 430exII
camera shooting full auto, flash on ttl but the Pop up still pops up and flashs.
...

To clarify -
When shooting in Auto,
You have the speedlite in the hot shoe, and
and the pop-up flash tries to flash.

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Feb 8, 2015 20:26:29   #
guardrail Loc: New Jersey
 
that is correct

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Feb 8, 2015 20:30:22   #
St3v3M Loc: 35,000 feet
 
guardrail wrote:
that is correct

In Auto your camera will do all it can to help you, including raising the pop-up flash when needed. Other modes have more control.

As to the rest, there's a switch under the rail of the hot shoe that tells the camera the speedlite is attached. It would be an assumption it's dirty and or not working.

You can try to clean it with a toothpick or paintbrush, but it may need service. Good luck. S-

As a side, and a last chance, you may also try resetting the camera. See your manual to learn how.

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Feb 8, 2015 20:34:31   #
nicksr1125 Loc: Mesa, AZ
 
Don't know about So. Jersey. There's a good repair shop here in Columbus, OH that is authorized service for most makes. Contact Camtronics Camera Repair: http://www.camtronicscamerarepair.com/ Their phone number is: (614) 483-5151.

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Feb 8, 2015 20:59:38   #
guardrail Loc: New Jersey
 
cant find anything near the hotshoe. tried resetting the flash thru the cameras, but it looks like the connection between the two is not working

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Feb 8, 2015 21:02:47   #
St3v3M Loc: 35,000 feet
 
guardrail wrote:
cant find anything near the hotshoe. tried resetting the flash thru the cameras, but it looks like the connection between the two is not working

Something like this http://static.photo.net/attachments/bboard/00V/00Vd5u-215123584.jpg

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Feb 8, 2015 21:18:17   #
guardrail Loc: New Jersey
 
way different connection. I have 5 contact points on the hotshoe and 5 contact bump/pins on the flash

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Feb 8, 2015 21:23:20   #
St3v3M Loc: 35,000 feet
 
guardrail wrote:
way different connection. I have 5 contact points on the hotshoe and 5 contact bump/pins on the flash

Most have contact points. Look under the rails.

Does the hot shoe move?
Canon T1i/500D built-in flash problem and solution http://www.dpreview.com/forums/thread/2595831
- http://www.flickr.com/photos/dougpardee/133066175
Fixing/Tightening the Flash Mount (Hot Shoe) on a Canon Digital Rebel Camera http://www.youtube.com/watch?v=B7LM7UbBQLk
How to Repair a Canon Flash Hot Shoe http://www.conraderb.com/flashrepair

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Feb 9, 2015 01:56:44   #
CHG_CANON Loc: the Windy City
 
Have you tried calling Canon? I saw your original question about the flash. I thought I saw this problem once with a 7D and 580 flash I had prior, but since I don't have the camera any longer ... I wasn't sure what I could add from a vague memory. But, their technical support might be worth a try (and some of your time). I see ST3v3M gave an online reference. Have you searched the internet "thoroughly"? Another investment in time, but many times you can find that needle in a haystack ....

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Feb 9, 2015 06:42:22   #
Bobbee
 
guardrail wrote:
Pop up flash tries to pop up all the time.
External flash will not shoot, (it does shoot in test) while trying the reset flash setup thru the camera I continued to get " this menu cannot be displayed. incompatible flash or flash's power is turned off"

I guess I will have to take to a repair shop, Any recommendations in south jersey


http://www.discountcamerarepair.com/

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Feb 9, 2015 08:05:23   #
Don Craig Loc: Saranac, NY
 
I would Google Canon, they probably have a list of authorized repair shops.

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Feb 9, 2015 11:26:31   #
surfdog
 
Try The Photo Center in Brick thephotocenter.com

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