Ichy wrote:
Thanks everyone for your replies.
Could not respond sooner because I took computer to my "computer savoy" techs. Downloaded Searcher's reply, but did not help (but thanks alot). That's when I called computer people. They said they did all kinds of updates to no avail. I hope PSE13 will solve problem! And yes, DPP did work. Again, thanks everybody. I love this forum.One more thing-Searcher, I love England!!
Perhaps I could have been more clear: the CODEC update is for the OS and other Microsoft programs--Windows Explorer, Windows Live Photo Gallery, etc.
Updating to the new version of PSE is the only way to update PSE.