Element 10 problem
Aug 27, 2014 06:16:12 #
Jayem
Loc: Cambridgeshire UK
Working in organiser then pop-up says program has a problem and needs to close . This happens often. Running on windows 8.1 by the way . Thanks
Aug 27, 2014 06:20:24 #
My guess is that the issue is Windows 8. Elements 10 is an older version (they are on 12 now and 13 should be coming out this fall), so they may not be totally compatible.
Aug 27, 2014 06:51:43 #
Aug 27, 2014 07:12:44 #
Possibly a memory issue,
Reboot, open and work in Elements without opening other programs. If the close message does not reoccur or appears less often, it will be memory.
I don't have PSE 10, but do have PSE 9,11,12 so I am looking at PSE 9.
Go to Edit > Preferences > Performance tab
It should tell you the available ram and what it needs. If memory (ram) is tight, reduce the history levels to say 20.
Have you set a scratch disc?
The image attached is from my PSE 9
If memory is not the problem then see above posts re Win 8 - the worst op system since Win ME and Vista
Reboot, open and work in Elements without opening other programs. If the close message does not reoccur or appears less often, it will be memory.
I don't have PSE 10, but do have PSE 9,11,12 so I am looking at PSE 9.
Go to Edit > Preferences > Performance tab
It should tell you the available ram and what it needs. If memory (ram) is tight, reduce the history levels to say 20.
Have you set a scratch disc?
The image attached is from my PSE 9
If memory is not the problem then see above posts re Win 8 - the worst op system since Win ME and Vista
Aug 27, 2014 07:26:41 #
Aug 27, 2014 08:27:56 #
Searcher wrote:
If memory is not the problem then see above posts re Win 8 - the worst op system since Win ME and Vista
If memory is not the problem then see above posts re Win 8 - the worst op system since Win ME and Vista
Computer guy here. I'm a Microsoft Partner and we get software up to a year before the public. Seems that Microsoft gets every other version of Windows right. XP was solid, Vista had great ideas but failed in the execution, so badly that Vista version 2 had to be renamed Windows 7, which was a good version. Windows 8 tried to make the whole world fit a touchscreen paradigm and the project manager got fired for doing away with the desktop and the Start button (don't worry, he had nearly $100 million in stock options). Windows 9 beta will be available next month for public testing and out next year. Looking forward to it...
Aug 28, 2014 02:20:51 #
Jayem wrote:
Working in organiser then pop-up says program has a problem and needs to close . This happens often. Running on windows 8.1 by the way . Thanks
Does Windows 8 still use virtual memory? When I was using windows, I never could understand default virtual memory of ½ megabyte on a 250gb HDD. If you still use VM, increase to 1-25gb. That should stop a lot of program "spontaneous closures."
Aug 28, 2014 04:37:08 #
Jayem
Loc: Cambridgeshire UK
I have found a solution that hopefully works= start PSE to get welcome screen. Hold down Ctrl + shift and click Organizer. Keep holding till Catalog window shows. Select your catalog & click repair.select 'repair anyway' even if PSE doesn't find problems.then for good measure, click optimise. If that fails then repeat above steps to catalog window click new to create new catalog.if able to import photos & Organizer works , then there was a problm in old catalog Which all means great deal of work but great opportunity to clear out rubbish!!!!
Aug 28, 2014 04:38:40 #
Aug 28, 2014 07:59:18 #
Aug 28, 2014 08:01:02 #
Jayem
Loc: Cambridgeshire UK
Mogul wrote:
Does Windows 8 still use virtual memory? When I was using windows, I never could understand default virtual memory of ½ megabyte on a 250gb HDD. If you still use VM, increase to 1-25gb. That should stop a lot of program "spontaneous closures."
oops did that wong ............ how do I do that . increase my VM
Aug 28, 2014 14:19:08 #
Jayem wrote:
oops did that wong ............ how do I do that . increase my VM
Next time, do it Wite (Sorry, couldn't resist)
I'm not too sure about specifics; it used to be under Control Panel. Will try to find out on a public computer I have available.
Aug 29, 2014 23:50:01 #
Meredith Images wrote:
My guess is that the issue is Windows 8. Elements 10 is an older version (they are on 12 now and 13 should be coming out this fall), so they may not be totally compatible.
This should not be a problem. Many people have installed Elements 10 and earlier versions on Windows 8 and 8.1 and they work just fine.
When Elements crashes, stops responding, etc., one should first look at the program itself. Most of the time a corrupted or damaged Preferences file will cause Elements to act up. The Organizer and the Editor have separate Preferences file. Second, one should look at add-ons ( such as plug-ins, actions, etc.) which were recently installed. They also could make Elements crash if they are not the right ones.
I doubt this is a problem of incompatibility with Windows 8. If this were the case, Elements would have acted up the moment it was installed on Windows 8. Jayem had said:
Jayem wrote:
It was running fine until just recntly
Aug 30, 2014 00:42:48 #
Searcher wrote:
Possibly a memory issue, br Reboot, open and work... (show quote)
Here are Adobe suggestions to improve Elements performance.
http://kb2.adobe.com/community/publishing/856/cpsid_85658.html
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