dgswan wrote:
Understand your reluctance, Jerry, but I just bought the same ext backup drive from WD and their support folks were extraordinary! It's a terrific system and I was pleasantly surprised by the tech support....try it, you'll like it!! :) They do a remote access and walk you through what they are doing....it's painless.
Jerry, I have to agree with dgswan on this one. I had similar problems with the WD 3T that I installed over a year ago. The tech support guys walked me through it all and with their remote access, solved my problem. I have now used that 3T unit for over a year and never had another problem.