Reinaldokool Loc: San Rafael, CA

I have had two lens repairs by C.R.I.S. in Chandler, AZ (criscam.com) They do warranty repair for a large number of companies including Canon, Nikon, and Sigma. They did one Sigma 18-250 lens, which always focused far too slowly, under warranty. The result was so satisfactory that when a second Sigma lens failed, I sent it to them. They brought it back to life for a very reasonable fee.

BTW I have two other Sigmas and they are fine, but the 18-250 is, at best, too soft for my needs. I've replaced it with a Nikon. Far better.

coco1964 Loc: Winsted Mn

Shooting since 1972 and I also have to knock on wood as never having a problem. I started shooting with Minolta's and when I went digital it was Nikon. I have 4 Nikon's and no problems so far and especially during the summer when I would guess I shoot at least 1000 photos a week. If I do encounter problems I would check out a member here on the Hog who does camera repair and get his opinion before I'd do anything...........

Marionsho Loc: Kansas

I just got a Canon 10-22 back from the manufacturer yesterday. Out of warranty, so it was $156.00. I had just got it back recently and it was also about $150.00. I thought it should had been covered, from the first repair. I had dropped it the first time. The second time, the focus ring was very hard to turn. It was less than a month later. They explained that it was a 'chargeable' repair so I just paid it. I guess they were right but… Hard to take. I am happy with the repair. It works like a new one now. I went to a museum and used it all day, today.

dickwilber Loc: Indiana (currently)

Been shooting Nikons for a quarter century. Before that Olympus. Sent in an Olympus body and they were extremely nice, but the camera was beyond repair. Sent in two Nikon bodies, a lens and flash for repair. Excellent work but I paid for excellent work. Also had two non-manufacturer shop repairs with mixed results. I use my equipment hard and I need to be able to get the best possible service on it. Therefor, I buy only from authorized dealers - NO Grey Market.