tommyf Loc: Vero Beach, FL

I was successful on my Mac OS 10.8.3 but not successful on my Dell running the latest updates of Windows 7. At the end of the install, this message popped up:

"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."

I have lots of HD space and I am the admin. When I googled this, I found similar posts but no solutions. Cn anyone here assist me? Thanks.

Searcher Loc: Kent, England

If this happens to me I usually get round it by shutting down completely, reboot and straight into Lightroom and the update without opening anything else.

If that does not work, consider that your antivirus and firewall may be blocking the installation.

tommyf Loc: Vero Beach, FL

For anyone running Norton, disable all components before installing this 4.4 update. Thanks to Searcher, this is what I just did and the installer was successful. Thanks man for responding so quickly and with the right answer for my solution.

jbahler

NOBODY should EVER run Norton!!

tommyf Loc: Vero Beach, FL

Totally agree!!!! But this is my girl friend's Dell that we are taking with us to Maine for the summer.

mwsilvers Loc: Central New Jersey

Really? I'm a professional software developer and have been running Norton products with no issues for 20 years. For several years some time ago some Norton products had some performance issues on some, but not most PCs and an urban myth was born. Norton Internet Security 2013 is as good as anything else out there, has a minimal impact on performance, and does its job well. I'm currently running it on all my personal machines including 3 desktops and 5 laptops. I'm using it with XP on one machine, Windows 7 on 6 machines and Windows 8 on 1 machine. I find that most people who criticize it either never actually used it themselves or were one of those that had a less than ideal experience with some earlier iteration from around 2005 to 2009.

mwsilvers Loc: Central New Jersey

Not necessarily true. If your running an old version of NAV or NIS on some older computers it might be necessary. I install and update numerous software packages on 8 machines running NIS and have not had to turn Norton products off to get a successful installations. Its been at least 4 or 5 years or more since the last time I had to turn off a Norton product to successfully install or update anything.

tommyf Loc: Vero Beach, FL

Thanks for this very useful info. All I can say, and we are very computer savy, when I disabled all of Norton's components, the install breezed through as it did my Mac. I did agree with the gentleman who posted only because of how dominating Norton can be. Anyway, strange stuff sometimes happens in this environment at times. I have always professed that the answer is there in my computer. Sometimes, it just takes awhile to figure it out.

Wall-E Loc: Phoenix, AZ

Past performance is the best predictor of future performance. Norton left a bad taste in my mouth in the 2000's. Won't go near them again.

lightchime Loc: Somewhere Over The Rainbow

If past history is the best predictor of future performance (which is often nonsense), I will stick by Norton forever.

mwsilvers Loc: Central New Jersey

When installing software, vendors often suggest temporarily deactivating antivirus or internet security packages, regardless of which package it is. Sometimes it is necessary depending on the software being installed, the system resources it needs for updating, the configuration of the system software, the firewall, the version and installation options of the security package being used and a host of other issues. There is a lot of complexity to all this. Sometimes various software packages don't play nice together. I have no stake in Symantec, and some past versions had performance issues in some configurations, but I just get frustrated when people bash Norton products out of hand. The current version, Norton Internet Security 2013 is as good as anything else out there, but people still remember a bad experience they may have had 5 or 6 years ago and assume the brand is tainted for all time on all computers. I'm the first one to bash crap software since development is what I do for a living. End of rant. :-)

mwsilvers Loc: Central New Jersey

Windows 3.1, the first stable version was really poor compared to a Mac. Windows 98 and Windows Millennium was really poor compared to the later version of XP. Windows Vista was really poor and buggy compared to Windows 7. And lots of folks HATE Windows 8. There were problems with early Hondas and Toyotas and a million other products that improved or had known issues fixed over time time. Don't use Norton if your not comfortable with it for whatever reason you choose. I do believe however that if someone is sharing their negative opinions of a current product based on an experience they had 6, 7 or perhaps more years earlier, they should also indicate their lack of experience with the current products since it might unduly prejudice someone based on experience that is no longer relevant.

brucewells Loc: Central Kentucky

:thumbup: :thumbup:

mwsilvers Loc: Central New Jersey

What do you use for antivirus and network security?