Robertven Loc: Fort Worth

I have a like new Surecolor P600. never in about 10 years have I had one problem. A few days ago I changed the PK cartridge. This resulted in the printer not recognizing the cartridge. I have tried everything known to fix this with no success. YouTube does not offer any suggestions that work for me. I have even bought and tried two different chip resetters with no luck. In desperation I bought a new Surecolor P700 which is great, but I still can't bring myself to throw the P600 to the curb. Any words of wisdom?

MJPerini

Have you called Epson?
Or called the ‘printer guy, at B&H?

I have an Epson sure color p5000 , I have had that happen a few times , but was able to resolve it by wiping contacts with acetone or alcohol ( damp not wet) and re installing.
That obviously has not worked for you. Sit it is possible something more serious is going on….. is the contact in the machine clean??
But also since you bought a p700 will that PK cart work in the old printer?

OldCADuser Loc: Irvine, CA

Is it an OEM cartridge or a remanufactured one from a off-brand? Epson works very hard to force you to use only their cartridges. I've been told that the vast majority of their firmware updates are to add new code that detects the latest remanufactured cartridges. For awhile I was buying off-brand ink cartridges and only about half of them were ever accepted by my printers. And I discovered another issue. My not really that old Epson printer, but one that had been heavily used, developed a problem doing double-sided printing and Amazon was selling the same model for a discount so I decided to replace it. Now I had just installed a couple of new ink cartridges (and they were from Epson) in the old printer and so I decided to pull them out and use them in the new, same exact model printer, but it wouldn't let me saying that they had already been installed in a different printer and couldn't be used in the new one.

The real money selling printers is in the ink. If it were legal, they would give away the printers and just make their money on the ink.

SteveFranz Loc: Durham, NC

My Canon Pro-100 from time to time will not recognize the cartridge (I re-set and re-fill). I have found that if I carefully wipe the cartridge chip contacts with alcohol the printer will recognize the cartridge.

The Watcher

I've had this happen several times with my P600. Maybe you should have tried another Cartridge before you bought a new printer.

tedspics Loc: Halifax, Pa

Did you try removing the cartridge and re-installing? If that does not work: first - do not use remanufactured cartridges; second - if the first thing does not work, throw it away and use a brand new epson manufactured cartridge that is not out of date.

I bet it will work.
Ted

Day.Old.Pizza Loc: Maple Grove, MN

You tried everything. You didn’t say if you tried another PK cartridge. They have electrical contacts so you may have a bad one.

cjc2 Loc: Hellertown PA

Were the ink cartridges OEM? If not, that's your issue.

coolhanduke Loc: Redondo Beach, CA

As suggested, try a different cartridge. If you did that and it still does not work, since you bought a new one, be thankful you got 10 years out of it and send it to the recycle center.