Longshadow Loc: Audubon, PA, United States

Bridges Loc: Memphis, Charleston SC, now Nazareth PA

Everyone is saying scam, but maybe not. Did you at any time in the last year seek advice for a computer problem? You may have thought you were getting free advice or a one-time service payment of say 19.99. Somewhere in your dealings with the company, you checked a box that said you agreed to their terms without reading what those terms were. The terms were that you would be billed at the normal yearly rate for the following year. I've had this happen a couple of times and have been refunded on all but one occasion.

A company had a special for hosting a website for 29.99. A year later they sent me a notice that my hosting fee went through for 99.99. I had never set the website up and did not plan to continue. When I contacted the company they cancelled the account but only at the end of a year and there was no refund for the paid year. There are a lot of companies out there that will pull this auto-billing scheme and while it is not illegal, it is unethical. I never agree to terms unless I read through them now and always make sure the auto-renewal is turned off. I make a copy of this and keep it because there have been cases where an overzealous salesperson signs up people to collect a commission.

On the other hand, it could simply be a scam!

clint f. Loc: Priest Lake Idaho, Spokane Wa

The phone number is there. Give them a call and report back. Seriously. I double dog dare you. 😋

Longshadow Loc: Audubon, PA, United States

Google the phone number before you call it.....
10 to 1 it was recycled toll free or hokey.

If one never did business with them prior, how would they charge your "account"? They never say which one.
How can they something "renew" if you never had it before?
Established companies never send email from Gmail.
If you can, check the header information for where it originated, they're mostly from servers outside of the USA.

The first time this occurred years ago I checked our cards, NOTHING... I just started marking them as spam.

THINK before you react!!!

Longshadow Loc: Audubon, PA, United States

Speak of the devil, this JUST came in...:

Dear user <my email>

Your subscription with Norton Lifelock will renew today and $419.00 is about to be debited from your account by today.The debited amount will be reflected within the next 24 hours.

Billed To
Customer Id : 235UTR3654623
Invoice Number : 37RY738R74682
Order No : 387YR8327TR6T
A/C Type : Personal PC
Product : Norton Life-Lock
Charges : $419.00
Device : Windows Computer (4 Users)
Quantity : 12 Months Subscription
Payment Mode : Auto-Debiton
Date : 02.15.2024

Please Note

This subscription will auto-renew every year unless your turn it off later than 24 hours of before the end of subscription period. In case of any further clarifications or block the auto- renewal service please reach out Customer Help Center +1 (860) 580 -5912

Thanks & Regards
Jack E. Bell
Help Line @ +1 (860) 580-5912

1. My Norton is on yearly auto-renew for $116. NOT over $400
2. I know what date Norton renews, it's in April.
3. Came from Jack E. Bell<calebtodd761@gmail.com>??? Why not "Norton"????? Real invoice notices do.
...from the header info, the email originated at
..."Received: from mail-yw1-x112f.google.com ([IPv6:2607:f8b0:4864:20::112f])"
4. The phone number does not show up in Google. New number?
...Norton is in Tempe, AZ. Area code 860 is in Connecticut.....
5. "auto-debition" REALLY????
6. The email it was sent to is not the one I use for Norton.

Definitely spam/phishing..... They want you get all worked up and call them, probably to give them your card info "to get a credit"... yea, right.
Marked as spam and deleted.

dustie Loc: Nose to the grindstone

It's even a bit juicier than that.
The one you received says it's 'Auto-debiton'

Longshadow Loc: Audubon, PA, United States

Yea! I liked that too.

Nalu Loc: Southern Arizona

Thanks for sharing. I have had to replace 2 credit cards over the last year.

jerryc41 Loc: Catskill Mts of NY

"Total Security" for only $299? That's a bargain! I just signed up! 🤣

Longshadow Loc: Audubon, PA, United States

By the way. If one of these things comes in with an attachment,
UNDER NO CIRCUMSTANCES OPEN IT!
You have no idea of what may really be in the attachment!

Rab-Eye Loc: Indiana

😂😂😂

Blaster34 Loc: Florida Treasure Coast

I have gotten those before and I immediately DELETE, never OPEN it....

Rich2236 Loc: E. Hampstead, New Hampshire

Gilkar, it is MOST DEFINITELY a scam. But you are right, to some it might look legit...and some might even answer the post. (G-D help them!) I get them constantly. I laugh a lot and just delete, delete, delete!!!

clint f. Loc: Priest Lake Idaho, Spokane Wa

I guess my attempt at humor and sarcasm fell well short of the target.

Longshadow Loc: Audubon, PA, United States

If you're referring to your initial post, it did with me.
SO many people fall for it though.
"I didn't buy that, I better call them and get the charge reversed"...
And THAT's what they are counting on people doing.