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WD hard drive failure
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Jan 24, 2024 15:53:55   #
Mainridge Loc: NW Mich, SW Fla
 
CHG_CANON wrote:
If we're talking about USB-connected external drives, like the Western Digital (WD) drives of my post and the OP, you can start by just copying the contents of your current drive to a new USB-connected drive. I bought mine together, at 4TB capacity each, and selected a 'red' box and 'blue' box for simplicity. If you follow the oft-repeated Lightroom "best practice" of maintaining your image files in YYYYMMDD named folders (example: 20240124-Disney Exhibit), you can easily find and copy ongoing changes to the primary drive to the secondary copy after that initial mass-copy of data. This mass-copy is performed outside of Lightroom, just using your computer's OS. Giving better, more details instructions is a matter of having a specific issue and / or actual equipment to describe. You also need to copy (back-up) the folder with your LRCAT.
If we're talking about USB-connected external driv... (show quote)


Thank-you. I do use USB external hard drives. I am going to save your reply. A couple of years later when my external drive fails, I’ll probably forget where I saved your instructions.

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Jan 24, 2024 17:58:06   #
gwilliams6
 
Try Geek Squad at Best Buys, they rescue photos off many failed drives with advanced recovery software that goes beyond the usual user recovery software.

Cheers

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Jan 24, 2024 18:34:51   #
cgondolf Loc: Eugene Oregon
 
I have two recommendations. The first is a do it yourself program called "GetDataBack for NTFS", the professional is Srive Savers in Napa California. We used them when I was at UC Davis, not inexpensive, but honest and expert.

Good luck,
Carl

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Jan 24, 2024 18:36:04   #
cgondolf Loc: Eugene Oregon
 
Sorry "Drive Savers. https://drivesaversdatarecovery.com/

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Jan 24, 2024 20:51:32   #
mwsilvers Loc: Central New Jersey
 
Jeffcs wrote:
My neighbor dropped her WD passport external drive with a ton of information and photos on it.
That’s the back story, she called me for help!
I checked it out the drive makes some noises but failed to run and it won’t show up on the computer.
I checked it out with my usb cord same results.
What I’m asking is where can she get her information and photos off of the drive?
I think you hogs


This is why making backups is so important. What would she have done if it was all her personal and financial data.

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Jan 25, 2024 01:11:49   #
Paul Moshay Loc: Los Angeles, CA
 
Drive failures a very scary event. Many years ago I ran my studio on MacG3. Everything was on the one internal HD. It crashed and I was scared, ALL my records were on it. I found a business that recovers data, and for only $2600 they recovered 95% of the data. They suggested I use an external backup drive, so I bought two 4tb drives so that when one should die, and they can and will fail after a time, I can just trash the failed one, buy a new one and copy the data from the remaining drive and be right back in business. I now utilize three sets of drives like that and have not had any more problems. In the future I plan to replace that setup with SSD's and perhaps not worry about the mechanical HDs.

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Jan 25, 2024 11:11:43   #
TriX Loc: Raleigh, NC
 
Paul Moshay wrote:
Drive failures a very scary event. Many years ago I ran my studio on MacG3. Everything was on the one internal HD. It crashed and I was scared, ALL my records were on it. I found a business that recovers data, and for only $2600 they recovered 95% of the data. They suggested I use an external backup drive, so I bought two 4tb drives so that when one should die, and they can and will fail after a time, I can just trash the failed one, buy a new one and copy the data from the remaining drive and be right back in business. I now utilize three sets of drives like that and have not had any more problems. In the future I plan to replace that setup with SSD's and perhaps not worry about the mechanical HDs.
Drive failures a very scary event. Many years ago... (show quote)


Plus you need a disaster recovery copy of your critical data in a major cloud service. What happens if a power surge, lightning hit, fire, theft, flood, etc takes out BOTH your external disks?

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Jan 25, 2024 14:48:52   #
Jeffcs Loc: Myrtle Beach South Carolina
 
Wow thank all of you
I had the conversation about a 2nd drive as a back up she told me 1 day became 1 week became 1 month
She called WD they said WD doesn’t have abilities of salvage info off of a dead HD
I checked connectivity interface with my computer, my WD cord, and my drive on her computer, definitely the drive itself
She working m/f she is going to look into “ontrack” over the weekend
And she is purchasing 2 external drives 2TB each, it’s a shame she kept putting the purchase off
I run 4 4TB drives with date folders 2 of witch are for down loads from cards raw files, and 2 4TB are for works in progress, completed files, printed images, off-loaded images to family/friends and clients

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Jan 26, 2024 09:54:41   #
jerryc41 Loc: Catskill Mts of NY
 
BebuLamar wrote:
If it's a spinning hard drive (not SSD) then they can recover the data but then it would be very expensive.


Yes, more expensive than I would consider paying. I have backup files all over the place.

A guy on YouTube had that problem, and he thought he got a price of $1,000. He hesitated, but finally agreed. He misunderstood. It was $10,000.

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