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Lightroom Classic will not open
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Aug 31, 2023 19:40:21   #
JohnSwanda Loc: San Francisco
 
The first thing I do when I have a problem with Adobe products is to call Adobe support. I've always gotten good results. That's part of what you pay them for.

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Aug 31, 2023 19:46:20   #
windshoppe Loc: Arizona
 
JohnSwanda wrote:
The first thing I do when I have a problem with Adobe products is to call Adobe support. I've always gotten good results. That's part of what you pay them for.


Would you have a phone number for Adobe support? I have been unable to find one.

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Aug 31, 2023 19:49:53   #
JohnSwanda Loc: San Francisco
 
windshoppe wrote:
Would you have a phone number for Adobe support? I have been unable to find one.


1 (800) 833-6687. It seems many companies now don't post their support phone on their web site, but I have always been able to find them with Google.

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Sep 1, 2023 00:40:07   #
Smolakid6X
 
Hello, I subsribe to Lightroom Classic with Windows 10. I have used Adobe help 6-7 times so far for
different help items. Call 1-800-833-6687 for setting up a live "chat" with a technician with knowledge
with Lightroom. After answering a few introductory questions, he will instruct you to goto
(screen.share.adobe.com) so he can take over your computer and actually "see what you are seeing"
At that time, he or she (mostly a he) will be able to help you with your problem. However, because he
my be talking to you from India, his accent may be a bit hard to understand, so ask him to "slow down"
and take notes when possible, asking him to explain what and why he is doing. this problem may surface
again. Good Luck

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Sep 1, 2023 08:27:59   #
sodapop Loc: Bel Air, MD
 
Why not simply call Adobe? 800 833 6687

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Sep 1, 2023 10:13:13   #
windshoppe Loc: Arizona
 
JohnSwanda wrote:
1 (800) 833-6687. It seems many companies now don't post their support phone on their web site, but I have always been able to find them with Google.


Thank you!

Reply
Sep 1, 2023 10:14:36   #
windshoppe Loc: Arizona
 
Smolakid6X wrote:
Hello, I subsribe to Lightroom Classic with Windows 10. I have used Adobe help 6-7 times so far for
different help items. Call 1-800-833-6687 for setting up a live "chat" with a technician with knowledge
with Lightroom. After answering a few introductory questions, he will instruct you to goto
(screen.share.adobe.com) so he can take over your computer and actually "see what you are seeing"
At that time, he or she (mostly a he) will be able to help you with your problem. However, because he
my be talking to you from India, his accent may be a bit hard to understand, so ask him to "slow down"
and take notes when possible, asking him to explain what and why he is doing. this problem may surface
again. Good Luck
Hello, I subsribe to Lightroom Classic with Window... (show quote)


Thank you!

Reply
 
 
Sep 1, 2023 10:15:43   #
windshoppe Loc: Arizona
 
sodapop wrote:
Why not simply call Adobe? 800 833 6687


Not so simple when Adobe's tech support number is so well hidden.
Thank you!

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