Manglesphoto Loc: 70 miles south of St.Louis

Apperantly you did not read my complete post
Not even close
I tried returning them the same day they arrived But their web site form didn't have a "BOX" for my problem.
I my problem is the parts don't fit each other and they are the only part they list for my car.
They have NO WAY to contact them directly!!NO Customer service !!

Manglesphoto Loc: 70 miles south of St.Louis

I searched hi and lo

GeneB Loc: Chattanooga Tennessee

Sorry to hear that.

Stephan G

Under the category of "It could be worse" department.

Back in the past, I purchased a Bell South Mobility retiree, a 1967 Ford Econoline van. It was bought in 1973 with 200,000 miles on its "ticker". Drove down to an arts and craft show in Gay, Georgia. Started to get starter problem in which it did not work with the battery. Luckily, there was a gas service station nearby. While my partner took care the sale of our arts and crafts, I took the starter to the service station. We looked up the model and tracked it down to a supply store across town. I got a ride over and got a replacement starter. I clambered under the chassis only to be frustrated by the solenoid hitting against the motor body. I went back to the service station and compared my old starter with the new replacement starter. The solenoid casings were on opposing sides of the starter casing! The paperwork indicated that there were two starters for the particular van. But they were differing sizes. There was a local shade tree mechanic in town. The fellow who was helping me called him and caught him before he left to go to the town his family resided in. We took the old starter and rushed right over to the old fellow. He replaced the stators and wires. The problem was that the starter was for an American Motors engine! When they built the fleets for Bell South, they bastardized a lot of things which was omitted from third party remanufacturers' specs. It happens.

Manglesphoto Loc: 70 miles south of St.Louis

What does this have to do with ordering the right parts and getting part that don't fit each other?
I have had worse things happening my 60 years as a mechanic.
BTW 1967 Fords cars or Econolines do not have a solenoid mounted on the starter the sheet metal lump is a cover for the starter drive actuator which is pulled down and slides the starter drive into the flywheel ring gear and it is not on the side it is on top.
Ford starters in the 1960s had either two or three bolts
Starters don't have stators they have armatures and field coils.
Chevies have a starter solenoid which is usually but not always on top.

fantom Loc: Colorado

Yes, that has worked well for me.

Manglesphoto Loc: 70 miles south of St.Louis

Its in the works!!

fantom Loc: Colorado

jerryc41 Loc: Catskill Mts of NY

I hope you can find a way to get a refund on those parts. It's beyond annoying when all a website offers is a way to pay them.

Manglesphoto Loc: 70 miles south of St.Louis

Thanks Jerry
and thats my GRIPE!!

Stephan G

OK. Actual experiences don't count.

My point was that life does not follow desired paths. I purchased a fleet product. And if you would have read further, it turned out that the starter was an American Motors construction for an engine casing similar, but not exact, to Ford. I lucked out with the "tree shade mechanic" that day. The vehicle was a Ford Econoline van. I learned from that experience that fleet vehicles are open to "bastardation". (Something that happens to camera equipment, I might add.) My guess was that a bunch of combo motor-w/starter engines were bought and placed in Ford Econoline bodies for the Bell South fleet equipment. When we first searched for the part number, we used Ford information.

Old adage: If something can go wrong, it will.

One suggestion, though. Compare the basic functions in the electric motor.

From Wiki:"The armature can be on either the rotor (rotating part) or the stator (stationary part), depending on the type of electric machine. "