Windows vs. Apple "failure to communicate" problem. (File vs. Photo)
Apr 7, 2022 17:26:26 #
whlsdn
Loc: Colorado
I love the picture. I don't know how to solve the problem if what has already been said does not work.
Apr 7, 2022 17:56:52 #
Hip Coyote wrote:
If your camera club is like mine, there is a size ... (show quote)
I resized the export size from LR to 1400 pixels wide by 1280 tall and resent it to him. If this dose not work I'm out of tricks.
Apr 7, 2022 17:59:10 #
I resized it and sent it again. This was the response:
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
Apr 7, 2022 18:51:28 #
Davethehiker wrote:
I resized it and sent it again. This was the response:
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
As far as I can tell, the email app is embedding the image into the text of the email --- and it may be resizing it to fit the composition of the message.
You can try zipping the file and attaching that. That will guarantee the exact file you attach is what is sent.
Apr 7, 2022 18:55:37 #
Davethehiker wrote:
I resized it and sent it again. This was the response:
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
"David,
The issue was not the size.
The issue was you sent an “image”.
I asked for a “file”.
No worries, I will work with what you sent me."
I don't even understand what he is trying to tell me!
Did you attach the file?
Did you use the setting to send with no resizing? (aka original size)
Did you compose the mail and attach the file, not using the LR mail-send tool?
Did you ask him what were the resulting pixel dimensions of the file you send that he plans to use?
How do those pixel dimensions differ from the file you created and sent?
Apr 7, 2022 19:23:54 #
Yes, I attempted to send it to him different ways, including the original size.
Somehow he seems to think that I sent the image and not the image file. Computers work from digital files (ones and zeros) If he can see the image he has the file. What he tells me makes no sense!
There comes a point that one realizes that he is talking to brick wall. I give up. It's not worth alienating him any further. I know I'm a good photographer and do not need a blue ribbon to assure me. I still enjoy seeing what other photographers in the club do. At least I know that UHH members can see my work at it's best.
Somehow he seems to think that I sent the image and not the image file. Computers work from digital files (ones and zeros) If he can see the image he has the file. What he tells me makes no sense!
There comes a point that one realizes that he is talking to brick wall. I give up. It's not worth alienating him any further. I know I'm a good photographer and do not need a blue ribbon to assure me. I still enjoy seeing what other photographers in the club do. At least I know that UHH members can see my work at it's best.
Apr 7, 2022 19:29:42 #
Davethehiker wrote:
Yes, I attempted to send it to him different ways,... (show quote)
I think the disconnect may be what each of you are terming “a file”. If you are sending an email with the image embedded in the body such that when he opens your email he sees the image in the body of the email, he is calling it an image, which it is. On the other hand, if you are really attaching a file such that when you open your email, all you see is an attachment (xxx.jpg) that must be opened to view it, then you are sending a file. In this context, there really is a difference.
If you copied yourself on the email (or sent it to yourself) as I suggested, what do you see? An image or an attachment?
Apr 7, 2022 19:48:15 #
Davethehiker wrote:
Yes, I attempted to send it to him different ways,... (show quote)
I PM-ed you my yahoo email address. Please send me the same image / same manner. Maybe we can see the actual situation and discern the differences from what has been described.
Apr 7, 2022 20:01:53 #
CHG_CANON wrote:
I PM-ed you my yahoo email address. Please send me the same image / same manner. Maybe we can see the actual situation and discern the differences from what has been described.
Check your mail soon.
Apr 7, 2022 20:08:33 #
Apr 7, 2022 20:11:12 #
Davethehiker wrote:
Check your mail soon.
If the attachment is particularly large, say higher than 5MP, you might need to send 'high priority' to initiate an immediate transfer into the internet distribution ether world ...
Apr 7, 2022 20:26:30 #
CHG_CANON wrote:
If the attachment is particularly large, say higher than 5MP, you might need to send 'high priority' to initiate an immediate transfer into the internet distribution ether world ...
It's already been sent to you.
Apr 7, 2022 20:30:58 #
Davethehiker wrote:
It's already been sent to you.
see the comment about the sending priority and / or double-check the address. emails sent to myself are arriving, along with my normal stuff. but no example bird nests.
Apr 7, 2022 20:41:17 #
CHG_CANON wrote:
see the comment about the sending priority and / or double-check the address. emails sent to myself are arriving, along with my normal stuff. but no example bird nests.
I have now sent it to you twice. I'ts not that big of a file about 600 KB if I recall.
Patience grasshopper.
Apr 7, 2022 20:57:03 #
Davethehiker wrote:
I have now sent it to you twice. I'ts not that big of a file about 600 KB if I recall.
Patience grasshopper.
Patience grasshopper.
Here's a screen capture of how the image arrives, embedded in the email. I was able to 'save' the picture from the email. This may be the 'power' of my MS Office Outlook, where maybe your club contact doesn't have the same tools available. The saved version was 1280px on the long-side.
I downloaded the saved attachment that started this thread and attached both files to my reply email. You should get two attached files, same image but difference pixel resolutions and file sizes (400KB vs 4.5MB). How I sent those files back is how your club contact wants you to send your files.
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