flyboy61 wrote:
When I worked for a department store, one of our training sessions included the narrative of a high school girl that wore just a rancoat into the store, then outfitted herself from the skin out with several layers of clothing. Another session dealt with how and where people could stash their "purchases" about their persons.
One problem with stealing is what happens when an employee sees a "theft"? While the customer is inside the store, you can't assume they're stealing. When they leave the store, is an employee supposed to chase them and get into a fight? My son works in Lowe's, and they have told their employees not to get physical with anyone. Aside from possible lawsuits, the employee could be seriously injured.
The only solution to preventing theft is electronic security and security guards. That can be expensive.