MHfineartphotography Loc: Florida

I wanted to pass along my recent experiences with Digitizing services, one a very bad experience (DPS Dave's) and one a very good experience (Forever Studios, Boca Raton).

Early in 2021 I sent DPS Dave’s some of my old 35mm slides and negatives to have digitized. I sent clear instructions as to which negatives to have digitized and anxiously waited for the results. The results were terrible, and on top of that, they totally ignored my instructions as to which negatives to digitize. The digital files were unusable due to the horrible color and poor sharpness.

I called DPS Dave’s to discuss what could be done and was told by a representative that they would talk with Dave and call me back. They have never called me back. After not hearing back from them, I would call again and always be transferred to voice mail. I would leave a message, but to this day, have never received a returned call. About every 2 months I would receive another bill and would call again only to have the exact same scenario play out. This has gone on for about a year now with no resolution.

Early on, not being able to wait, I sent the same slides and negatives, with the exact same instructions to another professional digitizer (Forever Studios) and got back great results, sharp and with vivid colors, and no problem following my instructions, see examples.

On DPS Dave’s website they talk about Trust, Reliance, Sincerity, Competence, Assurance, and Integrity. This could not be further from the truth, they cannot be trusted or relied upon to call you back as they insincerely tell you, they do not have the competency to even follow the simplest of instructions and do not stand behind their assurance of a quality product. Bottom line, they do not have the integrity to stand behind their product and do the right thing. DPS Dave’s is a company to stay away from!

W9OD Loc: Wisconsin

Thank you for this information. I have been considering digitizing some of my old slides, now I know where not to go.

BebuLamar

For slides and negatives I would do it myself.

joecichjr Loc: Chicago S. Suburbs, Illinois, USA

Sorry for your awful experience ☹️☹️☹️☹️

burkphoto Loc: High Point, NC

I've had really good luck doing my own. It's not for everyone, but if you already have the macro lens and a body, you're halfway there.

This PDF white paper explains how I do it.

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Attached file:
(Download)

rleonetti Loc: Portland, Oregon

To finartphotography...

I was about to send slides to DPSdave. Was this his low priced service (~13 cents) or his high priced service (~22 cents)? Thanks for your help.

Boone Loc: Groundhog Town USA

Well..."YOU DID THE RIGHT THING" by not paying the bill!!!

And I for one..."Solute You"! (As many more on this forum do as well)

Thanks for the msg. and the nice colors you ended up with.



Thanks,
Boone.

MHfineartphotography Loc: Florida

I choose the High-priced Highest resolution.