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Nikon Quality questionable? What's Happening?
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Oct 24, 2012 12:00:53   #
NOTLguy Loc: Niagara on the Lake, Ontario
 
I have tried to avoid getting involved in all the friendly banter back and forth between the Nikon and Canon guys, but I am caving on this issue.

I was a Nikon owner for many years back in the 35mm days. I started off with an F 401 and moved up to the F-601 because of frustrations I was experiencing with the 401. To my chagrin, I discovered that "my" 601 was giving me inferior results to those of the 401, which was an entry level camera. I wrote to Nikon and tried to address the issue with the store where I purchased the camera, all to no avail. It was at that time I switched to Canon, and I have never looked back since.

I know that Nikon manufacture some superb cameras these days, but I'm afraid that my earlier experiences with Nikon have scarred me for life, and it looks like my fears have been confirmed.

I will let you know if I do experience problems with Canon, but up to now (I shouldn't be saying this) all is well. :-)

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Oct 24, 2012 12:04:00   #
Michael O' Loc: Midwest right now
 
otto0713 wrote:
I'm sure glad I looked deeper into the issues the D5100 was having. I can't believe that these defective cameras are still being sold as "new". What is Nikon thinking. By nature, the Japanese will not admit to making a mistake and fixing it. This isn't funny. People are getting burned with their purchases and no one is doing anything about it!

This back-focusing issue with the D7000 that seems uncorrectable even using the in-camera fine tuning adjustments "maxed out" is intolerable and cannot be ignored. This dead pixel and oil/smudge marks on the new Nikon-built cameras (i.e.D600) is mind-blowing. Maybe Nikon is just ignorant of the effects reviews such as these will have on their product sales, I don't know, but it really seems sad that they would treat their loyal customers with such apathy and malcontent. It's like their doing us a favor by even answering the phone to hear about consumer complaints, even though they portray their guarantee as genuine and sincere. So many long-time Nikon enthusiasts are turning their loyalties elsewhere (Canon, Sony, Panasonic etc.) and I can see, that unless something is done immediately, a growing number of both pros and just ordinary photographic consumers will be joining other ranks. It could be that the production out-sourcing to foreign countries is responsible for this fiasco.

Building the mechanical film cameras from the past didn't require that constant attention necessary today. The shutter, aperture, and mirror were the main concerns with these early builds that we all remember as being the flagships of their respective brands and their highly respected reputations were built with millions of users and billions of photos. The same is not true with these "new" designs. The digital age has opened a brand new "can of worms" so to speak, with huge obstacles and problems to overcome. Gone are the days with the open window assembly lines and mass production tactics of the previous century. These new cameras are actually photon sensing computer driven processing machines that require constant quality control and a fixed sterile environment, that suddenly seems to be lacking in the Nikon facilities. So, lets let Nikon know that we are aware of their stance and highly object to being duped by them.
I'm sure glad I looked deeper into the issues the ... (show quote)


I switched from Nikon to Canon some years ago and so am not qualified to speak specifically to any Nikon problems. However, I do
know that Nikon in the last 3 to 5 years has spent barrels of money and concentrated upon entering and gaining a large share of the
rifle-scope, spotting scope, and binocular market provided by US and foreign hunters and shooters. That intense effort could be detracting from the attention and money devoted to their established camera market.

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Oct 24, 2012 12:15:12   #
jerryc41 Loc: Catskill Mts of NY
 
[quote=Michael O'][ However, I do know that Nikon in the last 3 to 5 years has spent barrels of money and concentrated upon entering and gaining a large share of the
rifle-scope, spotting scope, and binocular market provided by US and foreign hunters and shooters. That intense effort could be detracting from the attention and money devoted to their established camera market.[/quote]
That could be, if they diverted resources from one division to another, but I think their separate divisions run independently. They could make a push for the scope market without easing back in their photography.

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Oct 24, 2012 12:15:51   #
BigGWells Loc: Olympia, WA
 
While I am far from an expert, I can say, I have a D5100 and a D7000 and have no issues with either...knock on wood...

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Oct 24, 2012 12:16:22   #
Lupane Loc: Gainsville, Ga.
 
Mudshark wrote:
I think all of the electronics, computer, photo, etc. world needs to slow down and take a deep breath. They are snowballing BIG TIME...and to what end...a crash at the bottom of the mountain??!!
I'd like to see all of them take more time on their next generation, make sure is more back compatible, better made, and that the manual is written so human beings can make some sense of it...They all seem to be in a much bigger hurry than the market place!!!!!


With 7 billion humans in the world and increasing exponentially, it is more than likely that the demand for any article increases, the quantity of production of the article also increases and as a result quality control decreases (it takes time )...there are very few companies that still insert a little paper saying: Inspected by # 6. It will only get progressively worst. So the moral of the story is, do not get stuck with a lemon if you can avoid it, enjoy your cameras, cars, and all articles and worry about it later when a consumer's protection agency demands a recall.

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Oct 24, 2012 12:40:09   #
Fkaufman3 Loc: Florida, LA ie lower Alabama
 
I too have noted the spots on the sensor, self cleaning no effect, got the camera nw from BH about 1 month ago, I wrote BH as to what to do, I can't have it cleaned after each shoot. I think I am willing to make up the difference in cost and get the d800 my d200 has never had an issue and was used in dusty rodeo arenas with lens changes" any ideas?



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Oct 24, 2012 12:42:09   #
jerryc41 Loc: Catskill Mts of NY
 
Lupane wrote:
...there are very few companies that still insert a little paper saying: Inspected by # 6.

I'm afraid that #6 was fired during the great # scandal of 2011. He was on the take, and all of his # colleagues were painted with the same brush of shame. Since that time, # workers have had a tough time getting a job anywhere, although for a time, they seemed to be making inroads in the tic-tac-toe business.

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Oct 24, 2012 12:48:13   #
Lupane Loc: Gainsville, Ga.
 
Jerry!, you are awesome.

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Oct 24, 2012 12:51:43   #
GrahamS Loc: Hertfordshire, U.K
 
gfinlayson wrote:
If I had a dollar or a pound for every one of these threads I've read, I'd be retired and living in a mansion in the Caribbean.

A small number of any manufactured product will have defects - to guarantee 100% defect free products would push product prices to a point where nothing would sell. So manufacturers compromise by implementing quality control processes to enable economic manufacture with an acceptable defect rate.

Digital camera resolution is now at the point where focus is critical to guarantee sharp images. Autofocus depends on the camera and the lens both being within sufficiently close tolerance for everything to work. If that tolerance cant be met, soft images will result and adjustments are needed to correct it. That's why AF fine tune was invented. Sometimes it isn't able to correct the issue and a proper calibration is needed. That doesn't make it a certainty that the camera is faulty, only that one particular camera body doesn't work with one particular lens.

Sensors get dirty, period. Interchangeable lenses, and lenses which push and pull air during focusing or zooming will allow dirt, dust and oil onto your sensor. The upshot of it is that sensors need periodic cleaning. Live with it.

There's a suggestion that a small number of Nikons have had issues with oil on the sensor originating from the shutter mechanism. As far as I am aware, Nikon hasn't officially acknowledged the issue, but from what I've gathered any bodies returned to them with the issue have been fixed under warranty.

I've been using Nikons for years and am now on my fourth and fifth digital bodies. I've had no issues at all with any of them.
If I had a dollar or a pound for every one of thes... (show quote)

I couldn't agree more!! I have a Canon 7d plus a set of L lenses, and a Nikon D7K with a set of lenses. I use them for different purposes. Recently the Nikon D7K was returned to Nikon UK because of "autofocus issues". It has just been returned to me and now works as it should. Thank you, Nikon UK.

Many people don't seem to remember that Nikon lost a major factory facility and a huge chunk of their production capacity when the tsunami hit Japan last year. The lost production capacity, expertise and materials had to be replaced with newly established facilities and freshly trained staff elsewhere, mainly Thailand and China. Not long after, Thailand suffered extensive flooding and production was again severely affected. Yet Nikon somehow kept up with the world markets with only a slight delay in supplies of some models. It was only to be expected that QC would suffer until production was once again "in the groove". I think that they deserve a medal.

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Oct 24, 2012 13:13:06   #
sloscheider Loc: Minnesota
 
I don't have any problems with either of my Nikons but there were also oil spatter problems with the D7000 in its early days. There were also reports about focus issues.

The oil problems were, from what I heard, cleared up with a service call.

The focus issues were resolved ;) with user training as someone mentioned earlier, learning how the more advanced focus systems work is important - I believe the D7000, and possibly the D600 and D800, give priority to skin tones when choosing what to focus on. You may not want that all the time...

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Oct 24, 2012 13:41:17   #
Wabbit Loc: Arizona Desert
 
RichT wrote:
Hey wabbit, if you would like to compare credentials it would make me happy as a coyote that caught a roadrunner.
I guess you you didn't know that Nikon has shifted its call center out of the USA this year so you cant talk to somebody at the actual factory service center without going through a South American country first?

I guess you didnt know factory repair times have been running around 11 weeks turnaround?

I guess you didnt know Nikon won't sell parts to you, me or ANYONE else Including B and H that is not an authorized service center.
This often includes something as simple as a battery door.
No, you have to send it off and pay a ridiculous price to have "NIKON" install it!

I guess you haven't heard of the parts shortages from Nikon where many people have had to wait more than 6 months to get their cameras repaired?

I guess you haven't heard that Nikon is no longer making parts for several DSLR's that are only a few years old?

I guess you haven't read this?
http://www.change.org/petitions/nikon-inc-keep-selling-repair-parts-in-the-usa-as-they-have-always-done

I guess you didn't know that at least two State attorney generals are considering/planning lawsuits againts Nikon for unfair trade practices?

I guess you have not read this?
http://www.la.bbb.org/business-reviews/Commercial-Products-Manufacturer/Nikon-Inc-in-El-Segundo-CA-25750

Point is, I could go on and on but I think even a silly rabbit will understand that things are not right with this company.
Hey wabbit, if you would like to compare credentia... (show quote)



Hey Doc ..... In general I refrain from name calling cause I wuv everybody .....

..... this time I'm going to make an exception because you're an big idiot .....

total waste of time responding to anything you've said

For anybody that needs to speak with Nikon, right here in the good old US of A, they're located in the state of Pennsylvania .....

1-800-645-6687 ..... use prompt #1

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Oct 24, 2012 13:49:31   #
Wabbit Loc: Arizona Desert
 
jerryc41 wrote:
Lupane wrote:
...there are very few companies that still insert a little paper saying: Inspected by # 6.

I'm afraid that #6 was fired during the great # scandal of 2011. He was on the take, and all of his # colleagues were painted with the same brush of shame. Since that time, # workers have had a tough time getting a job anywhere, although for a time, they seemed to be making inroads in the tic-tac-toe business.


Hey Doc .....

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Oct 24, 2012 13:59:11   #
jmelian Loc: Los Gatos, California
 
I was looking at some Nikons and they felt quite cheap. Also noticed that most, if not all, are made in Vietnam, China, and what not. Canon, most of them, are still made in Japan...
I am not a Canon fan...so I ended up with an XPro1.....

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Oct 24, 2012 14:03:23   #
coco1964 Loc: Winsted Mn
 
Have just purchased my 4th Nikon, the D7000 and essentially the ideal camera for me. This will more than likely be the last camera I will purchase in my lifetime since it has all the bells and whistles I need plus about 20 more. I have never had to call Nikon or for that matter even had to take one of my cameras into my local dealer to ask a question. Most of the problems I've had have been answered right here by knowledgeable folks who know their s--t. I've had my d7000 for a little over a week and at this point have not used it in a paying situation because I want to go through the manual about 5 times and am waiting for B&H to ship me a battery grip in return for a trade in which takes a week or better. I really don't mind because my D3100 has worked flawlessly and the main 2 reasons I bought the D7000 was for more FPS and it's low light capability which has blown my gourd while I've been playing around the house and yard. Since I've never dealt with Nikon I can't knock their customer service which is a good thing. You want a real experience in inept customer service try dealing with Dell some day---They'll make you appreciate every issue you've had with anyone. I can't speak in regards to Nikon but as far as alot of these companies are concerned IMO we all got screwed once they outsourced everything overseas and now it's coming full circle to bite them in the azz............

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Oct 24, 2012 14:18:23   #
jmelian Loc: Los Gatos, California
 
coco1964 wrote:
Have just purchased my 4th Nikon, the D7000 and essentially the ideal camera for me. This will more than likely be the last camera I will purchase in my lifetime since it has all the bells and whistles I need plus about 20 more. I have never had to call Nikon or for that matter even had to take one of my cameras into my local dealer to ask a question. Most of the problems I've had have been answered right here by knowledgeable folks who know their s--t. I've had my d7000 for a little over a week and at this point have not used it in a paying situation because I want to go through the manual about 5 times and am waiting for B&H to ship me a battery grip in return for a trade in which takes a week or better. I really don't mind because my D3100 has worked flawlessly and the main 2 reasons I bought the D7000 was for more FPS and it's low light capability which has blown my gourd while I've been playing around the house and yard. Since I've never dealt with Nikon I can't knock their customer service which is a good thing. You want a real experience in inept customer service try dealing with Dell some day---They'll make you appreciate every issue you've had with anyone. I can't speak in regards to Nikon but as far as alot of these companies are concerned IMO we all got screwed once they outsourced everything overseas and now it's coming full circle to bite them in the azz............
Have just purchased my 4th Nikon, the D7000 and es... (show quote)


OH GOSH!..... Don't get me started with Dell! Talk about quality and feel going down the drain!

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