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Photoshop Elements Editor 2021 Launch Freezes
Oct 29, 2020 20:42:59 #
I just purchased the New Photoshop Elements 2021 and installed it on my computer. It worked fine for a few days and then today when I tried to open the editor it froze at initialization and wouldn't open. I removed and reinstalled the program but the same problem occurred again. Can anyone help? I never had this problem before with Elements.
Oct 29, 2020 23:18:37 #
pkr wrote:
I just purchased the New Photoshop Elements 2021 and installed it on my computer. It worked fine for a few days and then today when I tried to open the editor it froze at initialization and wouldn't open. I removed and reinstalled the program but the same problem occurred again. Can anyone help? I never had this problem before with Elements.
Have you tried Adobe support? They are usually very helpful.
Oct 29, 2020 23:25:44 #
Check out True Macro-Photography Forum section of our forum.
Oct 29, 2020 23:56:30 #
pkr wrote:
I'll try there. Not sure exactly who to contact. Customer service?
Customer support is 1 (800) 833-6687. They also have chat support on their web site.
Oct 30, 2020 10:34:08 #
A dedicated forum:
https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies&filter=all
https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies&filter=all
Oct 30, 2020 11:18:26 #
If you have trouble reaching Adobe, within the Organizer click on Edit > Preferences and turn off automatic Facial Recognition. It can use a lot of PC resources as it does its initial scan of your Catalog.
Oct 30, 2020 11:20:48 #
Oct 30, 2020 11:39:19 #
Oct 30, 2020 14:21:35 #
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