Linda S. wrote:
I recently posted a Lowepro backpack camera bag for sale. It is my first time ever selling something online. Long story short I had two potential buyers but postage fees were exceedingly high.
When it came time to figure out postage, I went to UPS, FedEx, and our local post office. They were no handling fees involved. I was only charging as a straight pass-through the postage and would be sending a receipt.
UPS initially quoted a price for $75 for an approximate 2.5 lb package! Then lowered to about $40 if they squished it into a box.
I went to FedEx and it was $35. So I thought for sure the post office would be more economical. Not to be.
Is there another service that I should use that I don't know about? Other than getting the box, there are no incremental charges. The insurance fell within their range at that price point.
I can't imagine what's going to happen when I sell my 5D Mark 4! I was starting off of camera bags to ease my way into this process.
Please advise. Many thanks in advance.
I recently posted a Lowepro backpack camera bag fo... (
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In shipping, like most other things, you get what you pay for. I have done a good bit of online selling through ebay and craigslist and I have used most of the available shipping companies. I was also over the shipping department at the company I worked for so I have done a good bit of shipping.
Basically you have 4 companies to utilize domestically: US Postal, FedEX, Fed Ex Ground and UPS. They all have their strengths and weakness.
US Postal - usually, but not always, the cheapest. But unfortunately, the most unreliable. I have had items disappear to never be found. Their tracking is unreliable, it will tell you that it has departed your location and when it arrived, but nothing in-between. Their pricing is very complicated and I have yet to be able to estimate with any accuracy what something will cost to be shipped until I actually deliver it to the post office. They have so many confusing rules about packing and rates that one can rarely estimate accurately. I will usually use US Postal for low cost items such as books, documents, or things that are not valuable or extremely fragile. I have had several items that just disappeared completely. US Postal said the item was delivered but my customer never received it.
Fed EX Express - Very reliable, great tracking, but expensive since it is mainly overnight or 2nd day delivery. Usually the go to company for overnight deliveries of documents and small items.
Fed Express Ground - Many do not realize but this is actually a separate entity from the Fed Ex Express. This is ground delivery only and is usually 3-5 day delivery. They have their own separate terminals, trucks, employees etc. Fed Ex purchased a company doing ground delivery in order to compete with UPS ground delivery. Much less expensive than the Fed Ex Express delivery and in many cases cheaper than UPS ground delivery. Good tracking info while in transit. However, I have seen more issues with Fed Ex Ground deliveries than the more elite Fed Ex Express service.
UPS - Usually considered the real workhorse of delivery. They offer everything from same day when possible, overnight, 2 day, 3-5 day in the US and freight delivery services. Usually more expensive but most times very reliable and their tracking system is second to none. Most small business depend on UPS to deliver the bulk of their product.
Shipping today is expensive, whoever you use. For cheaper, durable items, like books, camera bags, or something that is easily replaceable, I would probably go with US Postal.
For more expensive, items like cameras, or delicate equipment I would go with Fed Ex or UPS and pack them VERY WELL. UPS and Fed Ex does not handle their items any easier than US Postal. BUT the tracking is much better and their insurance is much better. Corporations that ship in high volumes get discounts from Fed Ex and UPS. The more they ship the cheaper it is. Individuals like us get little or no discount so we pay full price.
The days are gone when a seller can neglect shipping costs. For items selling below around $50, the shipping costs can be a significant percentage of the total costs. If the buyer cannot pay the shipping then he should not be buying the item. I usually add on the actual shipping costs after telling the buyer my best estimation. More trouble for both parties to coordinate that transaction but it has to be done.
COVID has also complicated this issue. Costs have gone up and shipping times have increased due to the increased online shopping. ALL shippers are still working to catch up and have added on more workers and purchased more trucks. I was living in Florida back in April and tried to rent a moving van to move some items. NO VANS were available anywhere in Florida. Amazon and Fed Ex ground had rented every van in FLorida to add to their fleets to handle the increased items.
Good Luck.