joballem Loc: Boston, MA

I just bought a new Canon camera with lens. When pressing the shutter release the camera will not take a photo. This is whether I have the lens on the camera or not. Am I doing anything wrong or is there something wrong with the camera? Please advise. Best, Jo

taylorzacre Loc: Cypress, TX

Have you inserted a memory card?

denverdon

probably has to do with focus, camera can be set to not shoot if focus isn't obtained.

joballem Loc: Boston, MA

I inserted and formatted the memory card, TY. I think the focus issue might be the problem. When on Auto-focus the lens doesn't move. I've checked my attachment a few times and it still doesn't seem to work. any other ideas?

joballem Loc: Boston, MA

When on Auto Focus, there is a MF located below the A on the view screen. I'm assuming that mean I should click the lens button to AF; which I have done. Would this MF mean anything else?

PHRubin Loc: Nashville TN USA

The MF should be an indication the lens (or camera) is in Manual Focus. Is the lens fully seated? Did it click when inserted and rotated? I don't know that model. Is there a seperate MF/AF function on both the lens AND in the camera or camera menu? If so, both need to be in AF.

joballem Loc: Boston, MA

TY, I will check all those settings, once again.

amfoto1 Loc: San Jose, Calif. USA

By any chance, is the lens a third party (not Canon), and manual focus only? Or, is it a vintage lens being used on the camera via an adapter?

With these types of lenses, you have to go into the camera menu and enable a setting that reads something like "shoot without lens" or "release shutter without lens". Some third party lenses don't have the electronic communication with the camera, so the camera doesn't know it's there and tries to prevent you from accidental shutter releases. This setting overrides that, to allow a wide variety of types of lenses to be used on the camera.

If it's not the above, if you are using an RF lens from Canon, made for use on the R-series cameras, I agree with the above that you should check that the lens if fully seated, turn until it "clicks" and can't be turned back the other direction until you press the lens release button.

Then check that the switch on the lens is set to autofocus. If you are seeing "MF" in the viewfinder, I'm betting it's not. If it's set to manual focus, and you don't manually focus on anything, the camera's shutter may not release. It may be the camera prevents release of the shutter until the image is in focus. (This is sometimes referred to as "trap focus". I don't know if the RP has it.)

If it's set to autofocus, so long as you aren't trying to focus on something "too close", something closer than the lens' minimum focus distance, it should trip the shutter as soon as focus is achieved.

If the lens is set to autofocus, and you've confirmed the lens is correctly mounted on the camera, but you still see MF in the viewfinder, it's very likely something is wrong either with the lens or the camera.

Canon cameras DO NOT have an AF on/off switch on the camera body.

Some RF lenses DO have an AF on/off switch.

But some RF lenses instead have a "Focus/Control" switch. (They have no AF on/off switch, per se. This includes the 24-105 "STM" and the 24-240mm that are often bundled with RP). Set to "Control", the lens is in autofocus mode and the focus ring will instead act as a "control ring", which the user can program to do different things, see the manual. Set to "Focus" and that puts the lens into manual focus mode, where the focus ring can be used to manually focus.

joballem Loc: Boston, MA

Thank you everyone. I wasn't tightening the Canon lens on until it clicked. I thought I had gotten it pretty tight; with just a click: wha la! am foto1, thank you, you were very specific. If I have any other questions about my new equipment, I'll know where to come. Best, Jo

Zooman 1

If you are on AF, the R will not fire if you are not in focus. You will get a red focus frame which means you are not in focus. I have found it to be indicating you are too close, beyond what the lens will focus close. The red/orange frame does not mean your subject is not in focus, but the entire frame is out of focus. That's been my experience with the R and AF.

clickety

That “click” also also verifies that the lens is securely mounted to the camera. One of the worst feelings is picking up and tilting a camera only to watch the lens bounce upon the floor.

Architect1776 Loc: In my mind

Zooman 1

Glad you found the problem and it was fixable!

thrash50

Memory Card, battery, or Auto Focus issue, (to close for the lenses setting).

Picture Taker Loc: Michigan Thumb

Call Canon (800) 652-2666 They are great for help.