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Lightroom CC (6) Export Box too Big
Mar 31, 2020 22:17:40   #
lonedog Loc: DC area
 
WTH!!! Never ending fun in the computer world.

Simply trying to EXPORT a photo like I have done hundreds of times. The EXPORT dialogue box is SO BIG that I can't hit the EXPORT button at the bottom. This has happened before and I have always been able to drag the box upwards where It stays put and I can hit EXPORT. This time, It will not stay.

Using the - key does nothing. I'm clueless and more than frustrated.

Anyone know how to fix this.

Going to bed. will check responses in the morning.

I have Lightroom Classic V 6 (stand alone on my computer) Sorry, the screenshot is not very clear.

Thanks in advance.



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Mar 31, 2020 23:17:15   #
rgrenaderphoto Loc: Hollywood, CA
 
What are your resolution settings?
Are large screen fonts enabled?

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Apr 1, 2020 00:37:30   #
CHG_CANON Loc: the Windy City
 
Here's a few ideas if things don't get better in the morning:

1. Can you use your mouse to grab the 'bottom' of Export Window and resize, maybe making this export window smaller and getting the scroll bar to display?

2. If you had stored the screen print attachment, we might 'see' the details of your capture. You say 'LR CC', but this looks like a Windows desktop. You also mention LR Classic v6. Are you now an Adobe subscriber? Shouldn't you have downloaded and installed LR Classic as part of your subscription to a desktop computer? The LR CC software is intended for a mobile device. I don't know if this applies, as what I can see of the screen capture looks like a 'classic' desktop. Go to the Help / About menu and confirm.

3. If you reboot the computer, does that help?

4. As a subscriber (after confirming the 'classic' software, not LR CC), you can open a technical support chat with Adobe support for help.



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Apr 1, 2020 02:36:40   #
Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)
 
lonedog wrote:
WTH!!! Never ending fun in the computer world.

Simply trying to EXPORT a photo like I have done hundreds of times. The EXPORT dialogue box is SO BIG that I can't hit the EXPORT button at the bottom. This has happened before and I have always been able to drag the box upwards where It stays put and I can hit EXPORT. This time, It will not stay.

Using the - key does nothing. I'm clueless and more than frustrated.

Anyone know how to fix this.

Going to bed. will check responses in the morning.

I have Lightroom Classic V 6 (stand alone on my computer) Sorry, the screenshot is not very clear.

Thanks in advance.
WTH!!! Never ending fun in the computer world. ... (show quote)


This may help:

https://helpx.adobe.com/creative-cloud/kb/application-user-interface-too-big.html

But if you can see the top of the export dialog, you should be able to grab it by left clicking on the area and dragging it down. Then you can resize it by hovering at the edge of the box and when the cursor turns to an up/down resizing arrow, clicking and resizing. The same thing you used to do at the bottom, just doing it at the top instead.

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Apr 1, 2020 07:34:30   #
bleirer
 
Ctrl - (minus) might be worth a try, just taking a guess at it. Thus is how windows rescales the whole display. Also if your mouse has a scroll wheel on top sometimes It has different actions for middle click that are program specific, so you might have inadvertently set something. Try midfle click and scroll.

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Apr 1, 2020 13:31:49   #
fetzler Loc: North West PA
 
I had this problem several years ago with acrobat. My problem had to due with an unsupported screen resolution. There is a fix you may find it online or by calling adobe.

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Apr 1, 2020 13:53:20   #
jeffhendy Loc: El Dorado Hills, CA
 
The problem is that you have the Windows Taskbar showing at the bottom of the screen. Right click on the taskbar and go to taskbar settings. There you have several options Make sure "Automatically hide the taskbar in desktop mode" is "On". If that doesn't work, move the taskbar to the right or left.
Hope this helps!

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Apr 1, 2020 15:09:14   #
lonedog Loc: DC area
 
Gene51 wrote:
This may help:

https://helpx.adobe.com/creative-cloud/kb/application-user-interface-too-big.html

But if you can see the top of the export dialog, you should be able to grab it by left clicking on the area and dragging it down. Then you can resize it by hovering at the edge of the box and when the cursor turns to an up/down resizing arrow, clicking and resizing. The same thing you used to do at the bottom, just doing it at the top instead.


THANKS for all the responses. This is the one that worked, though the one about getting rid of the windows task bar might also have done it. I knew I could move the box by dragging in the top, I didn't realize I could also resize it.

BTW, CNTL - can control other aspects in LR but has no effect on this particular Lightroom function.

PROBLEM SOLVED

Thanks all!!!

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Apr 1, 2020 16:02:42   #
Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)
 
lonedog wrote:
THANKS for all the responses. This is the one that worked, though the one about getting rid of the windows task bar might also have done it. I knew I could move the box by dragging in the top, I didn't realize I could also resize it.

BTW, CNTL - can control other aspects in LR but has no effect on this particular Lightroom function.

PROBLEM SOLVED

Thanks all!!!


You're welcome!

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Apr 1, 2020 20:38:17   #
lonedog Loc: DC area
 
Gene51 wrote:
You're welcome!



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