Canon Battery came apart.
Feb 3, 2020 17:07:30 #
Mr.Ft
Loc: Central New Jersey
BlueMorel wrote:
Contact Canon, if for nothing else to give them a heads up. If you buy from Canon do you get a serial number on the receipt?
I'm going to contact them tomorrow, I don't know if you get the serial# on the receipt of small items.
Tom
Feb 3, 2020 17:33:45 #
LI batteries can exhibit a failure mode where the internal materials are swelling. Can be leadibgto a short and over heating and fire. I'd say bag it. It's not worth the risk
Feb 3, 2020 18:05:09 #
Do not try to glue it back. Lithium batteries out gas when overcharged a very dangerous condition. Dispose of carefully!
Feb 3, 2020 18:05:10 #
Do not try to glue it back. Lithium batteries out gas when overcharged a very dangerous condition. Dispose of carefully!
Feb 3, 2020 18:39:55 #
If you bought your 5D IV there I would be a bit disturbed about declining to take care of the battery.
Feb 3, 2020 19:18:30 #
Bobsan wrote:
Do not try to glue it back. Lithium batteries out gas when overcharged a very dangerous condition. Dispose of carefully!
It is not clear (yet) whether the battery was swollen from overcharging or whether the back cap (where there are no terminals) simply became unglued - waiting for the OP to clarify. iF the battery was actually swollen from outgassing due to overcharging, it’s the CHARGER that needs to be addressed. In that case, the battery is just a symptom of a defective charger, and replacing the battery with a new one will just duplicate the experience with the next battery. If the OP had some basic test equipment such as a DVM, he could monitor the charging voltage and current - everything else is just speculation.
Feb 3, 2020 19:38:06 #
Mr.Ft wrote:
Has anyone else ever have a canon LP6N battery come apart? It looks like the case came apart at the seam around the battery which is only about 4 months old. I tried to snap it together with no luck, it just comes apart as soon as I release pressure. Should I try to glue it or contact Canon?
Thanks
Tom
Thanks
Tom
If you didn't get it from a reputable dealer, it could be the knock-off fakes. I've never had a real one come apart.
It's for this reason that I don't buy any "discount" products, of which there's one for almost every product out there.
Feb 3, 2020 19:58:30 #
George II
Loc: Fayetteville, Georgia
letmedance wrote:
Years ago a UPS 747 cargo plane went down due to a lithium battery fire. It was carrying a shipment containing a large number of these batteries.
Are you sure it was not Lauda air 767?
Feb 3, 2020 21:23:19 #
George II wrote:
Are you sure it was not Lauda air 767?
No, it was the UPS 747. The Lauda Air flight 004 was brought down by a thrust reverser that deployed in flight.
Feb 4, 2020 03:08:29 #
Definitely contact Canon. I’ve never had a problem with a Canon battery in more than 15 years I’ve used Canon digital cameras. I’m on my fifth one.
Feb 4, 2020 12:54:50 #
rgrenaderphoto wrote:
DO NOT ATTEMPT TO REPAIR. I also sound like it is a fake Canon product since I have never heard of this happening.
Feb 4, 2020 13:51:44 #
Mr.Ft
Loc: Central New Jersey
I spoke to Canon today, after giving them the Ser# of the battery they offered to replace it as a one time courtesy. They did ask me to dispose of the battery at a local recycle center, which I did after speaking with them. What can you say about their customer service!!!
Feb 4, 2020 15:14:31 #
Mr.Ft wrote:
I spoke to Canon today, after giving them the Ser# of the battery they offered to replace it as a one time courtesy. They did ask me to dispose of the battery at a local recycle center, which I did after speaking with them. What can you say about their customer service!!!
Glad to hear that they took care of you.
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Feb 4, 2020 15:39:47 #
Feb 4, 2020 19:39:03 #
Why I always use my amex gold card for purchases. Automatic warranty extension, up to a year. Also has purchase protection, useful if item is lost, stolen, damaged, or if a company won't accept a return (up to 120 days from purchase).
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