srt101fan wrote:
As I said before, I don't like the software subscription model either and I think the new slideshow software is way overpriced for my needs. But I have trouble understanding your cynicism. I don't see any "scam", no deception, no "hustle", just a company offering a product. If you don't like the product or the price, go look elsewhere.
I am overstating things, of course, but someone needs to!
Sorry, but I do see what they are doing as a hustle. Had they been upfront about it, had they explained what they were going to do for the customers in exchange for steering them into the subscription model, that would be different. But they are taking the same product, playing some "we are going out of business but check out this new company" game in order to more efficiently steer people into the subscription model - by deceiving them.
I am shocked at how quick people are to defend the predators and the turn around and attack any critics of predatory marketing. Can people it remember when honesty and integrity were the rule, and these sleazy practices the exception? I tell Canon that I wish their products would break down more often because their support is so good. I tell B&H that I wish they made more mistakes, because it is such a pleasure to see how quickly they resolve any and all issues for the benefit of the customer. But companies like Canon and B&H are becoming more and more rare.
I think we should speak out against the trend towards dishonest marketing rather than simply rolling over for every new scheme to hustle us. I hope you check your bills from the telecoms scrupulously every month. There are almost always errors, and always in their favor. But hey I love my new smartphone and the crappy garbage Netflix and Amazon are streaming to me. "Streaming" - there's another con.
As for your "if you don't like it go look elsewhere" suggestion, that is getting harder and harder to do as a handful of tech companies gobble up everything, then raise prices and degrade quality and service. If they are successful with this subscription model on this program, it will be gobbled up by one of the big companies. That means $$$$$$ for the owners, and nothing for us.
They are not selling an honest product at an honest price. They are trying to leverage the position of a product in the marketplace to make a big score, all out of proportion to any value they are offering you and I, and using deception to accomplish their goal. They are asking you to commit to ongoing payments, with no commitment from them that they will provide anything to you other than a promise to not go into your machine and turn off the program. No doubt the terms of serviced say "subject to change at any time without notice."
Mike