DaveyDitzer Loc: Western PA

An update on this problem. Nikon service received the camera body and offered "moderate repair service" for $336.63. So, the UHH member who guessed at ca. $300 was on the mark. Yes, the camera was a few years old, but only had less than 3300 shutter actuations. With this cost of repair and the $100 insured shipping I am into this body for just about the MSRP - lost the sale price advantage.
Lessons learned:
1. Any new body that arrives must be checked through all functions. This body was probably never used with a hot shoe flash. It was never dropped or experienced any physical shock; so a reasonable assumption is that it left the factory with the wiring defect. My mistake not to check it out when new.
2, Check any new (to me) body with all relevant accessories that I expect to use - multiple flashes, lenses, remote apparatus, etc.
3. Post personal reminders of the warranty period since Nikon appears to be inflexible on this. All tests need to be conducted well before the expiration of the warranty period. BTW I sent a copy of the sales receipt (B&H) with the paperwork, but the service document says no proof of purchase.
4. Hope I don't have to encounter Nikon service for anything other than routine maintenance. Of course we've all probably heard the expression: " Hope in one hand and 'crap' in the other and see which one fills up first!"
5. Since the repair warranty is only 90 days, guess I'll be working this body vigorously.
I'd like to think that some new hogger out there could benefit my my (expensive) lessons learned.

larryepage Loc: North Texas area

If you are willing, please let us know what the repair summary indicates was done. I had a brand new D500 with flash problems (but it was with the whole system) and a D850 with improperly functioning viewfinder masks (both repaired under warranty). I think things must be pretty busy in that area at the very top of the camera.

camerapapi Loc: Miami, Fl.

Have you heard that sh---- happens?

DaveyDitzer Loc: Western PA

I will. They thought the repair would be 7-10 days providing parts are available ... plus 1-3 days return shipping via UPS.

Judy795

I had a new D500 that stopped working after the warranty was up, several years ago. I sent it to Nikon NY and they put a new “motherboard” in and cleaned it up a bit for about 3-4 hundred $$. It’s been working ok since then.

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

Lesson learned. I always tell folks to shoot the crap out of any new camera in all modes including flash as soon as they get their hands on it.

Country Boy Loc: Beckley, WV

billnikon, that is great advice and one I will attempt today. I bought an 850 18 months ago and purchased an external flash that has never been used. I keep using my 7100 with a built in flash when a flash is needed (not often). I love the camera anyway.