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kelbyone
Nov 11, 2023 11:01:08   #
philo Loc: philo, ca
 
After been on the site for a couple of years, I signed up again yesterday. On day one I ran into a problem....the program won't run. He has a new program called fast track. I watched number one and learned a few things. Today I wanted to watch #2 and all that played was the introduction.
Wanted to get help and they are closed till Monday. Will try then and if the problem is solved I will cancel my membership.

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Nov 11, 2023 11:23:49   #
srt101fan
 
philo wrote:
After been on the site for a couple of years, I signed up again yesterday. On day one I ran into a problem....the program won't run. He has a new program called fast track. I watched number one and learned a few things. Today I wanted to watch #2 and all that played was the introduction.
Wanted to get help and they are closed till Monday. Will try then and if the problem is solved I will cancel my membership.


What, pray tell, is "kelbyone"?

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Nov 11, 2023 11:40:59   #
btbg
 
philo wrote:
After been on the site for a couple of years, I signed up again yesterday. On day one I ran into a problem....the program won't run. He has a new program called fast track. I watched number one and learned a few things. Today I wanted to watch #2 and all that played was the introduction.
Wanted to get help and they are closed till Monday. Will try then and if the problem is solved I will cancel my membership.


I doubt if the roblem is the kelbyone website. All of their training videos run fine on my computer.

First thing I would check is what hour internet speed currently is. I have noticed that if i am doing something else that requires bandwidth at the same time the videos will freeze or buffer.

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Nov 11, 2023 11:44:26   #
btbg
 
srt101fan wrote:
What, pray tell, is "kelbyone"?


It is a subscription based photography lightroom and photoshop training site.

I have a subscription because i paid to attend photoshop world and the suvscription came with it.

The training videos are fine, some better than others but they cover a wide range of subjects and include some very well known photographers and ohotoshop experts.

However the community and acess to help may be more valuable than the videos themselves.

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Nov 11, 2023 12:38:13   #
srt101fan
 
btbg wrote:
It is a subscription based photography lightroom and photoshop training site.

I have a subscription because i paid to attend photoshop world and the suvscription came with it.

The training videos are fine, some better than others but they cover a wide range of subjects and include some very well known photographers and ohotoshop experts.

However the community and acess to help may be more valuable than the videos themselves.


Thank you!

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Nov 11, 2023 14:52:28   #
Jsykes
 
btbg wrote:
It is a subscription based photography lightroom and photoshop training site.

I have a subscription because i paid to attend photoshop world and the suvscription came with it.

The training videos are fine, some better than others but they cover a wide range of subjects and include some very well known photographers and ohotoshop experts.

However the community and acess to help may be more valuable than the videos themselves.


I do not have a Subscription, but I regularly watch a FOC Scott Kelby YT channel "The Grid" (I think published weekly). It includes 'How Would I edit your Photo', 'Blind Photo Critiques' and many other Photography subjects and guests. Excellent information.

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Nov 11, 2023 15:32:12   #
btbg
 
Jsykes wrote:
I do not have a Subscription, but I regularly watch a FOC Scott Kelby YT channel "The Grid" (I think published weekly). It includes 'How Would I edit your Photo', 'Blind Photo Critiques' and many other Photography subjects and guests. Excellent information.


If you have a subscription you can watch the grid live and ask questions of the guests as well as enter for weekly gifts.

Also you can then submit photos for either how would i edit your photo or blind photo critiques.

I seldom watch the grid live as my wife is teaching piano lessons in the room our computer is in while it is on but still membership has some advantages.

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Nov 12, 2023 17:32:52   #
philo Loc: philo, ca
 
I will call them tomorrow to see if it can be corrected. I want to watch the fast track and only the intro plays.

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Nov 13, 2023 10:37:14   #
philo Loc: philo, ca
 
I called and they are checking into the problem.. After the intro the program shows that everything is locked. They said they will send me an email correcting the problem

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Nov 14, 2023 10:04:45   #
philo Loc: philo, ca
 
I upgraded to the pro plan and that corrected the problem. Scott is really a great teacher.

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Nov 14, 2023 11:12:21   #
btbg
 
philo wrote:
I upgraded to the pro plan and that corrected the problem. Scott is really a great teacher.


Glad yiu have the problem fixed. Hope you find the program to be beneficial.

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