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printer problem - weird
Oct 22, 2023 20:10:13   #
Ed Chu Loc: Las Vegas NV
 
Have Photoshop Elements, an HP b&w Lasjerjet b&w printer, and a Canon TR8620 color inkjet printer; when I attempt to print on the inkjet, ( after setting paper type, quality, etc. ), the printing switches to the HP and prints on the Laserjet ?? have re-installed software, etc. Cannot fix this

anyone have this same problem ?

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Oct 22, 2023 20:11:53   #
Longshadow Loc: Audubon, PA, United States
 
Some printer interfaces (like the one in Firefox) remember the last printer used and use that selection initially (as default).
Are you sure the Canon is selected as the printing device?

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Oct 22, 2023 20:57:45   #
Ed Chu Loc: Las Vegas NV
 
Absolutely; uninstalled both Canon & HP software & re-installed; same result

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Oct 22, 2023 21:09:55   #
Longshadow Loc: Audubon, PA, United States
 
Sorry, no more thoughts at the moment without understanding more.

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Oct 22, 2023 21:45:24   #
13 Loc: I am only responsible to what I say..not what
 
Could it be the wireless system in it? Try turning the printer off, that you are not using and try that. ¿

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Oct 22, 2023 22:22:22   #
Ed Chu Loc: Las Vegas NV
 
Problem solved

Edit - Preferences - General - Reset

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Oct 22, 2023 22:43:51   #
Longshadow Loc: Audubon, PA, United States
 
Ed Chu wrote:
Problem solved

Edit - Preferences - General - Reset

In what application?

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Oct 22, 2023 23:15:17   #
Ed Chu Loc: Las Vegas NV
 
problem solved

went to Edit - Preferences - General - Reset

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Oct 23, 2023 08:04:20   #
Longshadow Loc: Audubon, PA, United States
 
Ed Chu wrote:
problem solved

went to Edit - Preferences - General - Reset

What did you go to "Edit" in?

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Oct 23, 2023 10:35:57   #
flferg Loc: Driftwood, TX
 
Ed Chu wrote:
Have Photoshop Elements, an HP b&w Lasjerjet b&w printer, and a Canon TR8620 color inkjet printer; when I attempt to print on the inkjet, ( after setting paper type, quality, etc. ), the printing switches to the HP and prints on the Laserjet ?? have re-installed software, etc. Cannot fix this

anyone have this same problem ?


If you would show screen captures of your printer dialogs that would help. Like someone mentioned earlier most applications will retain the last printer selected by that app and use it to print. You have to make sure you have selected the right printer.

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Oct 23, 2023 12:22:27   #
Ed Chu Loc: Las Vegas NV
 
Longshadow wrote:
What did you go to "Edit" in?


Photoshop Elements

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Oct 25, 2023 01:06:25   #
bnsf
 
When you select the other printers do you save the printer as the default printer? The default setting will always show up until you change it.

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Oct 25, 2023 01:09:26   #
Ed Chu Loc: Las Vegas NV
 
I know all this; problem was solved

Edit-preferences-General-reser

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