Help with retrieving missing folders in Luminar 4
Aug 19, 2023 21:42:16 #
I was trying to merge Luminar 3 catalog and Luminar 4 catalog. Now I have neither! I can find Luminar 4 catalog on my hard drive, but there is nothing there. No Luminar 3 listed now. I do not know what the triangle with ! is---believe Luminar has lost location of folder when I unplugged external hard drive. But plugged back in...still no connection. I had hundreds of folders in Luminar 4 Library column on right. Now only a random 2-4 show up, some grayed out. Cannot find any online help. comment from Luminar Support was brief and I did not understand. Now I have fewer folders than when I contacted them 2 days ago. And I believe they "no longer support Luminar 4." I am truly lost and very frustrated. No idea why this happened. I have used Lumiinar 4 successfully for several year. I bought Neo but have not had space to install it. Do not have A1/AI. Attaching screenshots of Catalog and Luminar 4 screen. Virtually no folders on right side. I am afraid to uninstall....but would that work? Thanks for any help! (seriously thinking of moving to Lightroom!!!)
Aug 20, 2023 10:33:19 #
Aug 20, 2023 10:47:17 #
gvarner
Loc: Central Oregon Coast
You do a Google search or YouTube search on "merging Luminar catalogues".
Aug 20, 2023 11:49:30 #
gvarner wrote:
You do a Google search or YouTube search on "merging Luminar catalogues".
That’s what I should have done! Will check it out. Thx.
Aug 20, 2023 11:53:43 #
markngolf wrote:
Can you find the folders with the images before Luminar edits?
Mark
Mark
Yes. There are sooo many! I’ll see if I can relink that way. Thx. Just do not understand how they all disappeared.
Also—I mis-wrote. Skylum does support Luminar 4. I am having trouble with Corel Video Studio too and they no longer support 2020 version. Want me to buy 2023 now. I may try DaVinci Resolve instead.
Aug 20, 2023 11:55:12 #
dbfalconer wrote:
Yes. There are sooo many! I’ll see if I can relink that way. Thx. Just do not understand how they all disappeared.
Also—I mis-wrote. Skylum does support Luminar 4. I am having trouble with Corel Video Studio too and they no longer support 2020 version. Want me to buy 2023 now. I may try DaVinci Resolve instead.
Also—I mis-wrote. Skylum does support Luminar 4. I am having trouble with Corel Video Studio too and they no longer support 2020 version. Want me to buy 2023 now. I may try DaVinci Resolve instead.
At least the images are secure. Good luck.
Mark
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