Nikon D 7500. Hope this wasn't a mistake
Return it. Once the BH warranty is up you are on your own. Nikon won't touch it for repair even if you are willing to pay. I wouldn't be comfortable knowing even if I found a repair shop they probably can't get the parts from Nikon. What happens if you drop the camera out of warranty?
MadMikeOne
Loc: So. NJ Shore - a bit west of Atlantic City
MaryFran wrote:
My camera arrived a day after I ordered it from B & H. The manual was entirely in Chinese which I don't read. I called B & H Saturday after putting the camera together and trying to set it up on my own to ask for an English manual. They don't make them any more. Turns out that the camera I got is a gray market item which is marketed for the Asian market. This is not specified on their website and the salesman who sold it to me didn't mention it. All he said was that I couldn't get a Nikon warranty for it. Since I never buy warranties anyway, that didn't raise any red flag for me. I suppose it should have. The salesman I got this time said that many of the regular cameras and gray market ones are produced in the same factory. Perhaps my purchase has the same quality as those made for the U.S. Hope I don't come to regret this purchase in the future. I can't afford another camera in a few years.
My camera arrived a day after I ordered it from B ... (
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If I were in this situation, I would stop stressing, return it immediately with NO second thoughts.
BTW, most camera manuals are available as PDFs on the manufacturer sites.
Nosaj
Loc: Sarasota, Florida
B & H?? So, these guys are now into gray market scams!! Not surprised.
Return it. Nikon won’t fix it if t needs repair. You will always worry it will break.
Send it back. Dispute the charge if you used a credit card.
They should have told you it was grey market.
Although I’ve owned 2 gray market D4’s, I knew it when I bought them.
If your camera needed work right after you bought it you would have to find someone to work on it and then pay for it.
Send it back!
I've owned gray-market stuff. It isn't that Nikon won't repair it. You jjust have to ship it within the market it was made for. So, if a Chinese photographer hadma U.S.A. warranty, he'd have to ship from the US to a service center in the US, WHICH COULD BE PROBLEMATIC FOR SOMEONE IN CHINA!
BebuLamar wrote:
But it should say either gray or import. B&H used to say "import". Now they don't say anything. I think it's quite deceptive in my opinion.
I agree with Architect. B&H Warranty Only is hardly deceptive.
CHG_CANON wrote:
What you decide to do is up to you. You got a lower price by buying a grey market. It was made in the same factory as all D7500s. The only difference is the serial number assigned was a range not intended for sale in the US market. Manuals haven't been printed now for a few years. Go to the
www.nikonusa.com site and find the support page for your D7500 and download the 358-page Users Manual in PDF form in English.
If you like the camera and the price you paid for it then keep it and use it. Gray market does not mean it is not good quality, it just means it was destined to be sold somewhere else. If it ever needs repair B&H can probably help you find someone to at least evaluate it and determine if you want to repair it. Every one of us that use older or used equipment faces that decision at some point. Download the pdf manual and get busy taking photos.
As for being "old" technology, it does not matter, the D7500 is an excellent camera and will serve you for years. It will produce great images and you can find a lot of good lenses for it. In fact, take some of the money you saved in buying this camera and buy some really good lenses.
My wife and I are presently in Florida and go to Disney World often. While there we usually get photos made by Disney photographers scattered throughout the parks. All of Disney's park photographers still carry Nikons and most were D7500s. These cameras take thousands of images each year and are real workhorses.
I had a D7200 and it was a wonderful camera and a great teacher. That line of Nikons just has a great feel about them.
MaryFran wrote:
My camera arrived a day after I ordered it from B & H. The manual was entirely in Chinese which I don't read. I called B & H Saturday after putting the camera together and trying to set it up on my own to ask for an English manual. They don't make them any more. Turns out that the camera I got is a gray market item which is marketed for the Asian market. This is not specified on their website and the salesman who sold it to me didn't mention it. All he said was that I couldn't get a Nikon warranty for it. Since I never buy warranties anyway, that didn't raise any red flag for me. I suppose it should have. The salesman I got this time said that many of the regular cameras and gray market ones are produced in the same factory. Perhaps my purchase has the same quality as those made for the U.S. Hope I don't come to regret this purchase in the future. I can't afford another camera in a few years.
My camera arrived a day after I ordered it from B ... (
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My advice would be to return it.
Could consider it used with zero actuations, if you got a good price. My D5100 has functioned for over 10 years, never needed servicing. My friend's D7500 has functioned, almost daily for 5 years, never needed servicing or repairs. Excellent camera.
ELNikkor wrote:
Could consider it used with zero actuations, if you got a good price. My D5100 has functioned for over 10 years, never needed servicing. My friend's D7500 has functioned, almost daily for 5 years, never needed servicing or repairs. Excellent camera.
But she paid exactly the same as a brand new USA model.
BebuLamar wrote:
But she paid exactly the same as a brand new USA model.
It's a question of availability. While not discontinued, NikonUSA is apparently not importing any of these cameras at this time. US models are not available. So the choice is not to send it back and demand a US model. It would be to send it back and have no camera for her trip. I'm generally an advocate of working within the system and buying US products, but wish I could capture at least a portion of the energy flowing from the mass hysteria this discussion has generated.
Understand...under Nikon's new repair model, cameras like the D7500, D810, D750, and other relatively recent models are on a very short path before factory support is discontinued. This is also true for Canon, Panasonic, and (especially) Sony, who started the move. The only meaningful exception I am aware of is Pentax. Otherwise everyone is or has already moved to supporting the current model and one previous model in each line. I do know that Sony is equipping a couple of designated centers to be able to keep some of their big customers happy, but their services will not be available to the general pubic. So factory repair and parts are not going to be available on any product, gray or not, conpared to what we've been accustomed over the years. This new model significantly devalues US products vs. gray market products.
The problem with grey market is that Nikon won't repair it even if you are willing to pay!
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