Purchased a Sunpak Tripod case for my Manfrotto 290 Monopod and a Magnus VPH 20 Video Pan Head to fit on the Monopod from B&H April 4th. Both items were shipped FedEx ground and suppose to arrive Friday April 8th. Well the Tripod bag arrived but the package with the Magnus Video head got hung up some place and now it will not be delivered until April 11th. The item that I did not pay shipping on is the one that is taking the longest time to arrive and since it is FedEx ground the drivers do not leave it at the Apartment unit door they leave it at the Apartment entrance door of the building regardless if you have to sign for it they are to lazy to walk to you apartment and leave it at your door. Complaints were made to FedEx and to the BBB and nothing has been done about it. So far I have lost over $3,500 worth of merchandise that FedEx had to settle up with me and I still have a $2,800 claim outstanding with them that the driver was suppose to have had me sign for it and just left it at the front door. A Apple 12.9" iPad Pro with the M1 chip and Magic Keyboard.
bnsf wrote:
Purchased a Sunpak Tripod case for my Manfrotto 290 Monopod and a Magnus VPH 20 Video Pan Head to fit on the Monopod from B&H April 4th. Both items were shipped FedEx ground and suppose to arrive Friday April 8th. Well the Tripod bag arrived but the package with the Magnus Video head got hung up some place and now it will not be delivered until April 11th. The item that I did not pay shipping on is the one that is taking the longest time to arrive and since it is FedEx ground the drivers do not leave it at the Apartment unit door they leave it at the Apartment entrance door of the building regardless if you have to sign for it they are to lazy to walk to you apartment and leave it at your door. Complaints were made to FedEx and to the BBB and nothing has been done about it. So far I have lost over $3,500 worth of merchandise that FedEx had to settle up with me and I still have a $2,800 claim outstanding with them that the driver was suppose to have had me sign for it and just left it at the front door. A Apple 12.9" iPad Pro with the M1 chip and Magic Keyboard.
Purchased a Sunpak Tripod case for my Manfrotto 29... (
show quote)
Can you arrange an alternate drop off, or arrange when you order to pick it up at a Fed Ex office? You can ask at your local Fed Ex office how to do that.
scallihan wrote:
Can you arrange an alternate drop off, or arrange when you order to pick it up at a Fed Ex office? You can ask at your local Fed Ex office how to do that.
FedEx Express delivers to the Apartment door, FedEx ground drops off at the Apartment entrance door. This is the problem and the delivery drivers will not change so FedEx will have to keep paying the insurance claims for lost, stolen or damaged merchandise.
If you want to reply, then
register here. Registration is free and your account is created instantly, so you can post right away.