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Topaz
Feb 20, 2022 10:17:53 #
mikegreenwald wrote:
I'm unable to install Topaz on my M1 MacBook. Topaz installation instructions say "incompatible", which learned only after I was foolish enough to buy it without using the free trial.
Supposedly the new upgrade to 4 took care of the M1 problem. I only know that because I just uploaded it and read what it said. Good luck.
Feb 20, 2022 10:52:39 #
mikegreenwald wrote:
I'm unable to install Topaz on my M1 MacBook. Topaz installation instructions say "incompatible", which learned only after I was foolish enough to buy it without using the free trial.
I had a similar problem with my M1 IMac 24. Try contact Apple Support, they did help me to resolve the problem.
Feb 20, 2022 13:23:46 #
Feb 20, 2022 13:37:11 #
sodapop wrote:
Don't' know if any else has had this problem. Have... (show quote)
I've had similar problems similar to yours with the update. I was about to contact them and then the next day another update came out.
I have not tried to update it yet as I am still recovering from the first confusing update. I get that "new model needed" message also and it took several minutes to download one. What is that all about? It's too time consuming to mess with.
Hopefully the most recent update will fix all of these problems or maybe someone on here will have an explanation on how to fix it. Keep your fingers crossed.
I
Feb 20, 2022 13:55:40 #
David Martin wrote:
Which Topaz can't you install?
I'm running Topaz Sharpen AI, DeNoise AI and Gigapixel AI on my M1 MacBook.
The latest Sharpen AI update - which has native M1 support - would not update through the app, but required a fresh download which did install properly.
I'm running Topaz Sharpen AI, DeNoise AI and Gigapixel AI on my M1 MacBook.
The latest Sharpen AI update - which has native M1 support - would not update through the app, but required a fresh download which did install properly.
Same here it work fine on my M1 Mini Mac. It is always a pain when I update as I have to request a password update to get out of trail mode.
Feb 21, 2022 22:19:35 #
mikegreenwald wrote:
I'm unable to install Topaz on my M1 MacBook. Topaz installation instructions say "incompatible", which learned only after I was foolish enough to buy it without using the free trial.
I use Sharpen AI on my MacBook Pro with the M1 chip and I have not had any problems with it. I don’t use Topaz Sharpen AI unless I have to. I also use DeNoise AI. The M1 has not given me a problem. I have my MacBook Pro connected to my BenQ Monitor.
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