texaseve wrote:
I just replaced my old MacBook Pro with a new one. I love the security features and customer service. I don’t like the price. 😊
I don't like Apple's prices either, but I've loved and used their products since 1984. The sting of poor quality or bad design lives on long after a low price is forgotten! The PC hardware market is a race to the bottom.
During 35 of those same 37 years, I've also used DOS or Windows PCs. Both platforms have had their high and low points. Overall, though, I have to give the nod to the Apple user experience. I've had some problems, but fewer problems than with PCs.
My personal and professional long term costs have been lower with Macs, due to less need for repair, replacement, and support. PC hardware is often much less expensive up front, but more expensive to live with.
At work in a photo lab, we had one part time support person (me — it was a small part of my job) for up to 45 Macs in 2000. We had three full time support people for PCs. They worked late nights and weekends during our busy seasons, just to keep up with the "issues."
Most of the Macs were worked HARD, up to 20 hours a day, rendering images from scanners or automatically building portrait panel pages for yearbooks. Most of the PCs were office machines running a few lightweight apps such as Office, FileMaker Pro solutions, web browsers, and AS/400 Client Access. On the lab floor, we moved to Dell dual ZEONs because the generic PCs rendering images broke down frequently. They couldn't handle prolonged heavy workloads because their builders didn't design in proper thermal protection (not just fans, but proper ducting to move lots of air over hot components).
In 2000 to 2003, we had 50 Gateway E series PCs that came with defective hard drives. We gave seven customer service workers new E series PCs that all failed within a month! They were livid! Gateway grudgingly sent us a box of replacement drives, but WE had to image them and install them! Unh-unh. Our labor to do that was more than the drives cost Gateway to replace. (No wonder they aren't really around any longer!)
Our IT guys were always looking for cheap solutions. After four cheap home brew servers destroyed about 200,000 film scans, we replaced them with HP servers that actually worked. Lesson learned... Vet the vendors and buy quality, and unless you're an engineer with the right skills, don't build PCs that have to work 24/7 under heavy loads!