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Canon EOS 6d repair
May 6, 2021 14:58:57   #
DavidPine Loc: Fredericksburg, TX
 
I sent my Canon 6D in for repair of the power system. I have had it for a while and was never able to operate it without a battery grip. I explained all this to the repair facility in writing and in person when I delivered it and again when I picked it up. I told him it had a bad power issue and possibly a blown fuse. Also that I wanted an estimate before the repair was authorized. When I picked up my camera about an …hour later he told me it was fine and was working now. …and it is for the very first time since I have had it. Matter-of-fact, I don't think it is the same camera I told him so and he said it was just a low battery and there would be no charge. I told him I had seven or eight other batteries I tried and none of the batteries worked. Just to be sure I bought two new batteries and a charger. I charged the old battery and the new batteries and the camera works like a new camera. I sincerely believe it is a better camera than the one I submitted. I am not a new photographer although I am a serious Nikon NPS shooter. I don't jump to conclusions and I know my way around almost any camera. I swear by my honor it is a different camera but he swears it is the same. I will not identify him or the company.

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May 6, 2021 15:23:23   #
CHG_CANON Loc: the Windy City
 
If this anecdote truly relates to "your" camera, you would have the serial number. And therefore, you'd know if the s/n changed ...

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May 6, 2021 17:45:03   #
DavidPine Loc: Fredericksburg, TX
 
CHG_CANON wrote:
If this anecdote truly relates to "your" camera, you would have the serial number. And therefore, you'd know if the s/n changed ...


I bought it used and out of warranty. Mostly for the lenses that they sold with it. I have an M50 that was purchased new and I liked it so I sought out and purchased the 6d on Craig's list. The M50 was for video only. I do have to say that I like many things about the 6D. I would never spend much money on a new Canon camera.

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May 6, 2021 17:47:13   #
DavidPine Loc: Fredericksburg, TX
 
CHG_CANON wrote:
If this anecdote truly relates to "your" camera, you would have the serial number. And therefore, you'd know if the s/n changed ...


I had no idea of what the serial number was because it isn't insured or under warranty and I did not care what it might be. I never left the store.

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May 6, 2021 20:20:48   #
robertjerl Loc: Corona, California
 
DavidPine wrote:
I had no idea of what the serial number was because it isn't insured or under warranty and I did not care what it might be. I never left the store.


You own a camera and never even recorded the serial number?????

And what is your point, that the camera you have now works but you think they swapped it for your camera that wasn't working? And at no charge to you! Even if true why are you complaining?

Or what the results said about you; ie, it was either settings, using old batteries or maybe dirty contacts?

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May 6, 2021 21:20:08   #
Orphoto Loc: Oregon
 
If you really wish the answer, camera serial numbers are captured in exif data. Look back at previous images and compare.

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May 7, 2021 14:47:20   #
JohnR Loc: The Gates of Hell
 
DavidPine wrote:
I had no idea of what the serial number was because it isn't insured or under warranty and I did not care what it might be. I never left the store.


Does the EXIF data show serial number? If so you can look at pics before and after.

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May 7, 2021 16:17:16   #
BBurns Loc: South Bay, California
 
CHG_CANON wrote:
If this anecdote truly relates to "your" camera, you would have the serial number. And therefore, you'd know if the s/n changed ...

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May 7, 2021 18:01:08   #
fantom Loc: Colorado
 
DavidPine wrote:
I had no idea of what the serial number was because it isn't insured or under warranty and I did not care what it might be. I never left the store.


Look at pic taken with the camera that had the power issue and then check the EXIF data. The old SSN should appear there and then compare to the "new" camera.

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