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Price Difference between US and International Models
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Apr 18, 2021 11:47:51   #
MDI Mainer
 
insman1132 wrote:
Just my personal experience and philosophy: I have purchased two cameras listed as "Grey - International Model" at a savings of approx. 27% each. Most of the time when I look at International pricing I see a savings of about 17% at best. But I would not purchase International if the savings wasn't at least 25%.

And no, I don't worry about the 1 year Mfg. warranty. I always buy from a source that offers a no questions return policy for 30 days. Plus there is a 98% chance a camera will not need warranty eligible repair during the first year, according to the statistics. And if you have one that does, you can always find places to repair any camera.

As I said above, this is just my personal philosophy on camera purchases. I have no quarrel with anyone who would be nervous purchasing Grey. There is no right or wrong in this matter.
Just my personal experience and philosophy: I have... (show quote)


Well said. But I'd add there is no reason for those who may be nervous to spread that sentiment!

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Apr 18, 2021 11:50:01   #
Charles 46277 Loc: Fulton County, KY
 
fetzler wrote:
"Google Translates"


My Google is not much better than my Japanese.

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Apr 18, 2021 12:13:09   #
Dynamics5
 
Believe that Canon warranty on US version is good for 1 year. If so the issue would be whether gray market equipment has problems in the first year

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Apr 18, 2021 13:22:43   #
MikeT9
 
Numerous comments have been made about how buying grey market products leave you open to problems if you have a fault with your purchase and that it may well have to be sent back to Japan for repairs etc. This may well have been true in the past but certainly here in the U.K. things have changed.
There are several well known retailers of grey market camera equipment over here, Panamoz, HDEW, Cotswold Cameras etc. I bought a Canon R5 from Panamoz and was able to track its shipment step by step to the U.K. from Hong Kong, as it happens exactly the same when I bought a new iMac from Apple last year.
Apart from the significant saving in money, all these suppliers give a three year warranty, that’s both bodies and lenses using, in my case authorised Canon repair specialists. What’s not to love??

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Apr 18, 2021 13:26:57   #
Charles 46277 Loc: Fulton County, KY
 
MikeT9 wrote:
Numerous comments have been made about how buying grey market products leave you open to problems if you have a fault with your purchase and that it may well have to be sent back to Japan for repairs etc. This may well have been true in the past but certainly here in the U.K. things have changed.
There are several well known retailers of grey market camera equipment over here, Panamoz, HDEW, Cotswold Cameras etc. I bought a Canon R5 from Panamoz and was able to track its shipment step by step to the U.K. from Hong Kong, as it happens exactly the same when I bought a new iMac from Apple last year.
Apart from the significant saving in money, all these suppliers give a three year warranty, that’s both bodies and lenses using, in my case authorised Canon repair specialists. What’s not to love??
Numerous comments have been made about how buying ... (show quote)


I think people are saying that Nikon is different from Canon in this respect. I bought a Canon from the Pacific region--no problems.

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Apr 18, 2021 14:22:09   #
Architect1776 Loc: In my mind
 
hankswan wrote:
I was, once upon a time, a Canon camera user. I changed to Nikon because every time Canon brought out a new model, you would be looking for a new set of lenses for it. I used Nikon equipment for many years and never needed repairs. But the idea that if I was in a foreign country and bought a Nikon product they would not service it warranty or otherwise is not acceptable. A few years ago I found that the Nikon equipment was just getting too heavy for me and I moved over to Leica. Their products come with an International Warranty and no matter where you bought it they will service it under warranty or if no longer covered will repair it with a reasonable fee. This is how the world should work, if they made it and it is defective or has some user induced problem they should repair it. My 2 cents worth.
I was, once upon a time, a Canon camera user. I ch... (show quote)


New set of lenses?
Please explain.

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Apr 18, 2021 14:25:52   #
dpfoto Loc: Cape Coral, FL
 
All of my Nikon products are USA , but if I did have a gray market camera, and Nikon refused to service it: "Hello, Morgan & Morgan?"

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Apr 18, 2021 14:59:22   #
Charles 46277 Loc: Fulton County, KY
 
dpfoto wrote:
All of my Nikon products are USA , but if I did have a gray market camera, and Nikon refused to service it: "Hello, Morgan & Morgan?"


dpfoto, the USA does not require warranty on products, but many states do--consumer protection laws such as CA has, that a product must be suitable for the intended purpose. So in reasonable cases I think you are right. The first complaint would be against the seller (who took your money), but we also have a claim against manufacturers where defect is shown for reasonable use. If a company does not do business in America, it might be untouchable--but Nikon does. A company can say "We are not responsible if x happens," but that does not make it always true. If lenses give off radiation, we could certainly file a class action suite no matter what the company says.

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Apr 18, 2021 17:43:34   #
Architect1776 Loc: In my mind
 
dpfoto wrote:
All of my Nikon products are USA , but if I did have a gray market camera, and Nikon refused to service it: "Hello, Morgan & Morgan?"


There have been hundreds if not thousands of people ahead of you.
Nikon is an international company and likely have 1 lawyer on retainer or even on staff.
Howie, Dewy and Screwum would likely not even go near this for you.

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Apr 18, 2021 18:53:04   #
Charles 46277 Loc: Fulton County, KY
 
Architect1776 wrote:
There have been hundreds if not thousands of people ahead of you.
Nikon is an international company and likely have 1 lawyer on retainer or even on staff.
Howie, Dewy and Screwum would likely not even go near this for you.


Ah, but I use the law firm of Dewy, Cheatum & Howe.

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Apr 18, 2021 20:45:01   #
frankraney Loc: Clovis, Ca.
 
dpfoto wrote:
All of my Nikon products are USA , but if I did have a gray market camera, and Nikon refused to service it: "Hello, Morgan & Morgan?"


You would be wasting your money. I think the warranties specifically state where and how they are warranted. If you buy a gray market, they will not refuse to service it entirely, only in the usa. You would be more than welcome to return it to the country where you purchased it, but good luck. I could be wrong, but I don't think so.

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Apr 18, 2021 21:21:47   #
Sidwalkastronomy Loc: New Jersey Shore
 
I would never buy grey market especially from some of the places that sell them stripped down, pieces missing from the box, and poor customer service. If you can afford losing the camera if you do have an issue then you can afford the USA price to start. Read the many post about Abes and confirm my point

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Apr 18, 2021 22:10:57   #
Drbobcameraguy Loc: Eaton Ohio
 
Charles 46277 wrote:
Well, I have no personal experience or legal training on this, but I think the issue goes back to having authorized dealers or service centers. To protect the dealership agreements, long ago they did not allow sales by dealers in other regions to compete with each other or undersell each other. I believe such arrangements were long ago found illegal, and in any case, by mail or Internet, people can buy anywhere today and manufacturer warranties are valid anywhere. Of course, a store does not have to take defects for service or refund if they were sold elsewhere.

I think if I get a brand new defective product made by Nikon (gray market or whatever), I have a valid court case for compensation from Nikon, though some states are more consumer-protective than others. Dealer warranties and manufacturer warranties apply independently from each other--dealers can be here today and gone tomorrow, even in the USA.

My Canon camera has the model number of the Pacific market (different name from USA name and number), but it still came with a Canon warranty which I sent to Canon. The dealer warranty was just the 30-day eBay option to return for refund, so the dealer has little or no warranty service in the USA, and may not exist today. I have had no problem with the camera for 12 years.
Well, I have no personal experience or legal train... (show quote)


You will find out the hard way with Nikon if you buy a so called grey market camera. Visit the Nikon website. It explains it in detail. Nikon has also removed all parts availability to non Nikon owned service centers in the US. What you believe has no bearing on what is. I'll also explain that you might sue but you will lose. Lol. Let me explain it to you this way. I buy a container of new Nikon cameras in Saudia Arabia. I import them to the US. They are now second hand cameras because I had no agreement with Nikon to import them. Pretty simple if you think about it. I can sell them to whoever I want as new in the box. They can sell them to you. Nikon does not have to warranty them or work on them due to me not having an import agreement for their product.

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Apr 18, 2021 22:56:22   #
rook2c4 Loc: Philadelphia, PA USA
 
Why are grey market cameras generally cheaper than cameras intended for the U.S. market? Because in most of the world outside the U.S. cameras are cheaper. The manufacturers know that U.S. customers are willing to pay more, so they charge them more. It's about maximizing profits by controlling the price according to region. Refusing to service grey market cameras is simply the manufacturers' approach to punishing U.S. customers who did not buy a camera intended for the U.S. market with the higher price tag.

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Apr 18, 2021 23:25:07   #
MDI Mainer
 
rook2c4 wrote:
Why are grey market cameras generally cheaper than cameras intended for the U.S. market? Because in most of the world outside the U.S. cameras are cheaper. The manufacturers know that U.S. customers are willing to pay more, so they charge them more. It's about maximizing profits by controlling the price according to region. Refusing to service grey market cameras is simply the manufacturers' approach to punishing U.S. customers who did not buy a camera intended for the U.S. market with the higher price tag.
Why are grey market cameras generally cheaper than... (show quote)


You know I can see refusing to make warranty repairs to an international model not intended for sale in the US, but refusing all repairs or to provide parts is simply commercial terrorism against US consumers. Every consumer has to decide whether to patronize such a company or take their custom elsewhere.

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