Photoshop 2021 Workaround
Oct 24, 2020 15:05:08 #
If you received an error message and the program hung when you first tried to open a photo chances are your graphics adapter is not compatible with Ps. So disable the video adapter. This will do it. These instructions are for Windows 10. I know the dialog standards for Apple differ but should be similar.
Launch Photoshop and before trying anything else Navigate to Preferences.
Either Edit>Preferences>Performance... or
Ctrl + K (Command + K for Apple?) and select Performance.
At the right uncheck "Use Graphics Processor" and hit OK above it.
And you are good to go. I closed Ps and reopened it again to be sure.
Editorial
When Adobe first announced they were using the GPUs in the video processor to enhance performance I said to myself (I find I am the only one who listens to me.), "That's a great idea. There is a lot of power there. But they will not pull it off because of too many differences in the cards and using interfaces not designed or tested for that purpose." My graphics processor is an AMD Radeon HD7570 in a 9 year old HP PC. It seems to pass Adobe's test but doesn't actually work. I uncheck those boxes whenever I suspect Adobe kindly checks them for me. I am getting due for a new computer and it's on my list is to select a graphics adapter known to work. Btw I didn't contact Adobe I just turned off the graphics processor and got on with life. I don't know if this problem exists only with Radeon HD**** processors or others as well.
Launch Photoshop and before trying anything else Navigate to Preferences.
Either Edit>Preferences>Performance... or
Ctrl + K (Command + K for Apple?) and select Performance.
At the right uncheck "Use Graphics Processor" and hit OK above it.
And you are good to go. I closed Ps and reopened it again to be sure.
Editorial
When Adobe first announced they were using the GPUs in the video processor to enhance performance I said to myself (I find I am the only one who listens to me.), "That's a great idea. There is a lot of power there. But they will not pull it off because of too many differences in the cards and using interfaces not designed or tested for that purpose." My graphics processor is an AMD Radeon HD7570 in a 9 year old HP PC. It seems to pass Adobe's test but doesn't actually work. I uncheck those boxes whenever I suspect Adobe kindly checks them for me. I am getting due for a new computer and it's on my list is to select a graphics adapter known to work. Btw I didn't contact Adobe I just turned off the graphics processor and got on with life. I don't know if this problem exists only with Radeon HD**** processors or others as well.
Oct 24, 2020 15:34:49 #
Jack 13088 wrote:
If you received an error message and the program h... (show quote)
I'm with you, but I turn the processor to auto instead of off. That way if it is compatible it uses it. Also somewhere on Adobe's vast site is a list of compatible processors. One could check if theirs is a match.
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
Oct 25, 2020 11:54:35 #
Ednsb
Loc: Santa Barbara
I can’t even download 2021 on my Mac desktop and on my wife’s pc laptop it crashes on the install. About to dump it AGAIN.
Oct 25, 2020 15:07:52 #
Had error messages,, then I updated my AMD and no problem since.....knock on wood.
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